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User Decision in the Workflow not working

Former Member
0 Kudos

Hi Gurus,

While Executing a Workflow in my system with my ID , the work flow get stops in the user decisions screen because I cant click YES or NOT in that screen,But while executing the same Work flow in another system with my ID, I am able to click the same ....

So from my system along I can't proceed the workflow...

Please someone tell me what is the problem and how to solve it.

Thanks in advance .

Accepted Solutions (1)

Accepted Solutions (1)

suresh_subramanian2
Active Contributor
0 Kudos

Hello Vishnu !

           Please check the user decision task is set as general.

           Also, check in the transaction SWU3, under "Maintain rutime environment", whether the activity Classify decision task as general is configured.

Regards,

S.Suresh.

Former Member
0 Kudos

Hello Suresh,

All these settings were already defined.

suresh_subramanian2
Active Contributor
0 Kudos

Hello Vishnu !

           What does the workflow log state ?

           Is the user is not dialog user ? Please check authorization of the user.

Regards,

S.Suresh.

Former Member
0 Kudos

Hi suresh,

I dont think there is any authorization issue, because another lap with my same User ID its working fine in my lap its is not working ...

former_member185167
Active Contributor
0 Kudos

Hello,

What do you mean by "lap"?

What do you mean by " I cant click YES or NOT in that screen". You can't see the buttons? What if you click the Cancel button?

regards

Rick Bakker / hanabi technology

suresh_subramanian2
Active Contributor
0 Kudos

Hello Vishnu !

           I think lap means laptop.

           Well, do you mean to that the work item generated by the same task is able to be processed from some one's laptop and not from your laptop for the same SAP user id ?

Regards,

S.Suresh.

Former Member
0 Kudos

Hi suresh,

You told exactly the problem faced by me.Do u have any solution for that issue?

anjan_paul
Active Contributor
0 Kudos

Hi,

   Check the the GUI  version of both the lap. Is it same or not.

Answers (4)

Answers (4)

Former Member
0 Kudos

Hi Vijay,

I did not change my OS recently.The problem got rectified when i updated it from xp to windows 7.Possible cause remain unknown.

Former Member
0 Kudos

Hello Vishnu ,

it's so good that your problem is solved.

did you recently changed the OS or what,i mean what could be the possible cause of error in OS.

Former Member
0 Kudos

Hi Anjan,
Both are same,GUI version 7.10

former_member185167
Active Contributor
0 Kudos

Hello,

There is a problem with one of the laptops, obviously.

regards

Rick

Former Member
0 Kudos

Hi All,

The problem was solved on re installing the OS. Thank you for your support.

suresh_subramanian2
Active Contributor
0 Kudos

Hello Vishnu !

             Thanks a lot for update.

Regards,

S.Suresh.

Former Member
0 Kudos

Hi Bakker,

As Suresh told lap means laptop.

And I can see the YES and NO buttons but I cant click those in my laptop.and when I click CANCEL button it goes to my Inbox and message comes as workflow in process.