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Oct 10, 2012 at 12:17 PM

SAP Business one Hangs on specified time daily


Dear Experts,

Following is the scenario we are facing:-

On daily basis the SAP application hangs on a specific times and it gets recovered automatically. We are unable to find the reason why...

We have a cluster architecture where we have terminal servers to which the users connect to work in SAP Business one. They use the remote desktop connection to connect to SAP Business one.

the version used now is 8.82 PL 04 and the back end database is Microsoft SQL server 2008 R2.

We have observed SAP-B1 Apps Hanging errors (Event ID 1002) and SAP-B1 Apps Faulting Errors (Event ID 1000) reported in terminal Servers at those instances when SAP gets hung up. It was taken from the windows event logs. The SAP business one exe file gets crashed...

I need urgent help here as the client has gone live... no of users are around 150... please help...

thanks and regards,

Yeshwanth Prakash