Cant use work offline with SAP BI 4.2.5 / 0812 and IOS6.0

[Former Member]

Hi. On my webi report, I can't use offline mode any more. It queek saying there is a network problem. I'm not sure, but it seems to happen since upgrade of IOS 6. Does this happen to someone else ?

Thanks

Ida

[CdnConnection · Accepted solution]

IDA,

    You will need to wait for SAP BI 4.3, it should be out any time. 

*** Keep in mind BI 4.2.5 is NOT 100% compatible with IOS 6.1, No Software is forwards compatible. IOS 6.1 has much more tighter security*****

*** SAP BI 4.3 requires back-end server to be running BI 4.0 w/ SP4 + Patch 3 MIN*****

Regards,

Ajay Gupta

[former_member203322]

Hello

I had the same issue and solved this way :

go to file clientsettings.properties (under tomcat webapps\MobileBIService\WEB-INF)and change the following value

offlineStorage=true

restart tomcat...

Best Regards

Michele

[Former Member]

Hello Michele,

It works ! Thanks

This is the contents of the file before

savePassword=false

offlineStorage=false

offlineStorage.ttl=365

offlineStorage.appPwd=true

[Former Member]

Hi Ida,

Any updates ?

[Former Member]

Hi Mihir

unfortunatly it does'nt work.

I created a new webI report, I download it to the Ipad and again when I worked ofline the same message error this action is not allowed "verify the network connexion".

I switch off work ofline and I am able to visualize de report.

But is working fine with the samples of sap "bank management summary " ... .

So that means is my BO installation and configuration.

Ida

[Former Member]

Hello.

Thanks for your help. Unfortunately, the upgrade to SAP BI v4.3.3 / str.21(172074) didn't solve my problem. I still can't access to my report in offline mode : same message "check network connectivity"

In this offline mode, I only have access to the default SAP samples (when I disconnect form my server)

When I connect to my server in offline mode, I can see the Webi report thumbnail with name, but same "check ntw connectivity" error.

This is a big issue for me as I usually go to my customers with my iPad in offline mode to show them the Webi reports I generated, what is no more possible.

I had a look to downgrade procedure to OS5.1.1, which seems unpossible following Apple.

I'm in big trouble now...

Regards,

Ida

[Former Member]

1. Can you try deleting the report from the iPad and downloading it again ?
2. Do you use VPN to connect to the network ? if so can you try opening the InfoView URL from the safari browser on the iPad to see it can connect to the server ?
3. Please check if you can add a new WebI Report and test the same workflow with the new report.

-

Mihir

[Former Member]

Hello Ida,

Please update the SAP BI App from the iTunes or App Store as the new version of SAP BI App 4.3.3 is now available.

This version has support for iOS 6 alongwith the following few improvements.

• Localization support for Chinese, French, German, Japanese, Polish, Portuguese, Russian, and Spanish

• Support for horizontal bar, bubble, waterfall, and bullet charts

• Support for iOS6

• Technical enhancements

Let me know if you still have issues after you update the app.

-

Mihir