Return sales order error

[Former Member]

Dear SAP Guru's,                        

                          I am  facing a error in sales returns:

when am trying to create a Return sales order with reference to Invoice system showing system generating a sales returns sales order number and showing order number too but when i am trying to see that document in Display or Change Mode i use to get this error message "Express document "Update was terminated" received from author " .

In Other way:

If enter directly into Returns order after giving the Sold to Party and Order Reason into returns order, if i select create with reference Option then system allowing me to save and check the document in Display as well as Change mode too.

please help me to solve this issue as early as possible.

Thanks & regards,

Hussain.

[former_member182378]

1) You have created a RE order with reference to a billing document; in VF03 give the reference billing document number and click on document flow.

Do you see the RE order in the document flow?

2) Go to SE16N, VBAK, give Sales document type (AUART), Date of creation (ERDAT) and execute. Do you see the RE order in the table?

[Former Member]

Hi T W,

          I have checked in VF03 system showing up-to Invoice level only, it is not capturing RE document info but system pickup the number from return order number series.

2. i have checked at SE16N here system not showing archived document numbers.

basically my problem in header of VA01 RE document system coping multiple partner functions if i take reference initial it self system giving me an error, if i took reference after giving the sold to party then system saving the document and every thing will work fine..

please help me to solve this issue....

thanks & regards,

Hussain.

[former_member182378]

M Hussain,

If in both 1 and 2 you aren't able to see the RE order, then it is not created in SAP.

As a test case: I would suggest you use create standard RE order with sales document type RE, with reference to F2 and check if the RE order is created in SE16, table VBAK (as mentioned in my above post).

[Former Member]

Hi T W,

           Thanks for the response in basic program it self some problem is there it is solved through the OSS note.

Thanks,

Hussain.

[former_member182378]

M Hussain,

Thanks for updating this thread!

Could you please explain the details of the "problem" and which OSS note you used to solve this problem?

[former_member184065]

Hello,

I am  facing a error in sales returns:

When am trying to create a Return sales order with reference to Invoice system showing system generating a sales returns sales order number and showing order number too but when i am trying to see that document in Display or Change Mode I use to get this error message "Express document "Update was terminated" received from author " .

"This means ,the Invoice Number ranges and returns Order Number ranges were met. Please check your Invoice  which Billing Document Type (in VOFA) You were giving to reference for Returns Order (VOV8)".

I am sure, this was Happening on your Process.

Thanks,

Naren

[Former Member]

Hi Naren,

             Thanks for replay i have checked number ranges for each and every document i have maintained separate number ranges so there is no issue with number ranges, if the problem with number ranges then system should not save the document when i am tried to in to the document without reference number once i give sold to party and order reason then system performance is fine there is no problem,

i hope there might be some other problem is there..

please help me to solve...

Thanks,

Hussain.

[former_member184065]

Hi M,

If you don't mind please click on that Error and take Screen Short and share here.I think ,we will get some Info on that Error like this way .

Thanks,

Naren

[Former Member]

Hi,

Please check the Number ranges belongs to return order, some time it will happend if one client to another client copy done no.ranges will be overlaped then this thing will happend.

Best Regards,

MH

[Former Member]

Hi MM,

          system taking single document number that to in order wise, so there is no issue with Number ranges.

Thanks,

Hussain.

[Former Member]

Hi MM,

          system taking single document number that to in order wise, so there is no issue with Number ranges.

Thanks,

Hussain.

[Former Member]

Hi MM,

          system taking single document number that to in order wise, so there is no issue with Number ranges.

Thanks,

Hussain.

[former_member184065]

Hi,

Analyse the update problem in more detail in transaction "SM13".

If you have any doubts please let me know.

Thanks,

Naren