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Former Member
Oct 09, 2012 at 11:02 AM

Action Profile in Lead management


Dear Friends,

I have a query regarding action profile. I am using action profile in Lead Transaction. On a particular user status, I want a business activity/task to be created automatically. I am able to achive this part.

At the moment the tast is created with employee responsible as the same person who changed the status of lead. The issue is I want this task to be created for another partner function in my org hierarchy (lets say his immediate supervisor). I am not able to achive this by making action

partner dependent . I believe that is used for sending emails/smartforms etc.

Hope I am to put it across correctly for you. Awaiting reply soon.