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Jul 14, 2005 at 08:18 PM

CRM Mobile Service For Handheld

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Can anyone help me understand why this log shows method CRMHH_SYNC could not be executed. My architecture is as follows:

WebAS 620 SP53

ME 21SP03

CRM Server 40SP08

CRM HH 40SP08

I have followed the installation guide for ME21SP03 (Table Mappings, Authorizations, RFC Destination, etc.) and also to the Mobile Service for Handheld Scenario configuration Guide. Any help would be greatly appreciated.

Scott

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new request -

[20050714 10:32:08:391] I EventMappingStrategyImpl.createEventMethod

[20050714 10:32:08:391] I methodName = doEventSync

[20050714 10:32:08:391] I method = public void com.sap.crm.handheld.webpages.service.sync.SyncOptionsWebPage.doEventSync(com.sap.crm.handheld.core.webtools.RequestContext) throws com.sap.crm.handheld.core.webtools.WebPageException

[20050714 10:32:08:391] I evnetName = Sync

eventMethod = public void com.sap.crm.handheld.webpages.service.sync.SyncOptionsWebPage.doEventSync(com.sap.crm.handheld.core.webtools.RequestContext) throws com.sap.crm.handheld.core.webtools.WebPageException

[20050714 10:32:08:621] I pageURI = /sync/Wait.jsp and dispatcher = org.apache.tomcat.facade.RequestDispatcherImpl@6d2633

[20050714 10:32:08:641] D in UpSyncPhase.execute()

[20050714 10:32:08:672] D GUID generation last time (1121351528672) was >= than current time (1121351528672) --> use this time instead 1121351528673

[20050714 10:32:08:682] D created Container(CRMHH_SYNC_PLAYBACK)

[20050714 10:32:08:682] D begin Container.addCall

[20050714 10:32:08:682] D sending method: CRM_WAP_GO_TO_ACT_SAVE

[20050714 10:32:08:682] D Container.addItem(METHOD_NAME, 1, CRM_WAP_GO_TO_ACT_SAVE)

[20050714 10:32:08:692] D Container.addItem(TRANSACT_ID, 1, 4414029B1CE282C2D5C13E8F81D9A0E6)

[20050714 10:32:08:692] D Container.addItem(IV_FROM_TIME, 1, 20050714143100)

[20050714 10:32:08:692] D Container.addItem(IV_PRIORITY, 1, )

[20050714 10:32:08:692] D Container.addItem(IV_FOLLOWUP_PARENT, 1, )

[20050714 10:32:08:692] D Container.addItem(HH_SCENARIO_ID, 1, 02)

[20050714 10:32:08:692] D Container.addItem(IV_OFFLINE_LUID_ACTIVITY, 1, DD2912268524DC211A7D08B597FA26D2)

[20050714 10:32:08:692] D Container.addItem(SESSION_ID, 1, E386F8910CD7AEA7566E23893E9FD298)

[20050714 10:32:08:692] D Container.addItem(IV_ACTIVITY_TYPE, 1, )

[20050714 10:32:08:692] D Container.addItem(DUMMY_VALUE, 1, TASK)

[20050714 10:32:08:692] D Container.addItem(IV_OFFLINE_TASK_FLG, 1, X)

[20050714 10:32:08:692] D Container.addItem(IV_ACTIVITY_DESCRIPTION, 1, SCOTT"S TEST)

[20050714 10:32:08:692] D Container.addItem(IV_STATUS, 1, )

[20050714 10:32:08:692] D Container.addItem(IV_REASON, 1, )

[20050714 10:32:08:692] D end Container.addCall

[20050714 10:32:08:732] D end UpSyncPhase.execute()

[20050714 10:32:08:732] I in DownSyncPhase.execute([Ljava.lang.String;@27fa12)

[20050714 10:32:08:742] D created Container(CRMHH_SYNC)

[20050714 10:32:08:742] D begin Container.addCall

[20050714 10:32:08:742] D sending method: CRMHH_SYNC_SELECT

[20050714 10:32:08:742] D Container.addItem(METHOD_NAME, 1, CRMHH_SYNC_SELECT)

[20050714 10:32:08:742] D Container.addItem(TRANSACT_ID, 1, 5422A97279A1E29F0849B9F2AA392DFC)

[20050714 10:32:08:742] D Container.addItem(PRODUCT_SRV, 1, dummyValue)

[20050714 10:32:08:742] D Container.addItem(ATTENDANCE, 1, dummyValue)

[20050714 10:32:08:742] D Container.addItem(HH_SCENARIO_ID, 1, 02)

[20050714 10:32:08:742] D Container.addItem(ASSIGNMENT, 1, dummyValue)

[20050714 10:32:08:742] D Container.addItem(ACTIVITY, 1, dummyValue)

[20050714 10:32:08:742] D Container.addItem(SESSION_ID, 1, E386F8910CD7AEA7566E23893E9FD298)

[20050714 10:32:08:742] D Container.addItem(BP, 1, dummyValue)

[20050714 10:32:08:742] D Container.addItem(LANGUAGE, 1, EN)

[20050714 10:32:08:742] D Container.addItem(A_TO_Z_GROUPS, 1, AE,FJ,KO,PU,VZ,09)

[20050714 10:32:08:742] D Container.addItem(PACKED, 1, dummyValue)

[20050714 10:32:08:742] D Container.addItem(TIMESTAMP, 1, 1121351528732)

[20050714 10:32:08:742] D Container.addItem(VERSION, 1, SP11)

[20050714 10:32:08:742] D end Container.addCall

[20050714 10:32:08:812] S Synchronize with backend called

[20050714 10:32:08:812] D Synchronisation: Fire SyncEvent 0

[20050714 10:32:08:812] I SyncEvent Performing com.sapmarkets.apps.wafhome.SyncStatus

[20050714 10:32:08:812] I SyncEvent Performing com.sap.ip.me.core.UserManagerSyncEventListener

[20050714 10:32:08:812] I SyncEvent Performing com.sap.ip.me.smartsync.syncadp.SmartSyncSyncEventListener

[20050714 10:32:08:812] I SyncAdapter: get the Start event; start to process outbound message.

[20050714 10:32:08:842] D Me Persistence initialization, step 2: start create instance of com.sap.ip.me.persist.core.PersistenceRuntimeImpl

[20050714 10:32:08:842] D Me Persistence initialization, step 3: end create instance of com.sap.ip.me.persist.core.PersistenceRuntimeImpl

[20050714 10:32:08:942] I SyncEvent Performing com.sap.ip.me.core.StatusUpdater

[20050714 10:32:08:942] I SyncEvent Performing com.sap.ip.me.core.RegistryInboundProcessingLog$RegistryInboundProcessingLogSyncEventListener

[20050714 10:32:08:972] I Synchronization started for user SERVICEREP2

[20050714 10:32:08:972] D Synchronisation: create outbound container for each conversation id

[20050714 10:32:09:212] S Synchronisation started

[20050714 10:32:09:212] D Dumping file ''C:\Program Files\SAPMobileEngine\sync\SERVICEREP2\packages\package.sync''

INH-H[1]=010515c12c58895de3fd;SERVICEREP2;C;;7653A2E9A0C4BB41B1931D3C9886A9FB;5B6377EC9BBEC746A9BB741E9A5B5904;;;NEW_PROTOCOL;;0;;0&INH-H[2]=010515c135e4fb041296;SERVICEREP2;A;;7653A2E9A0C4BB41B1931D3C9886A9FB;BD334E974AAAE54DA0F3EF570D5B30...

[20050714 10:32:09:212] D End of content of file ''C:\Program Files\SAPMobileEngine\sync\SERVICEREP2\packages\package.sync''

[20050714 10:32:09:212] S Do not use http proxy (system properties update)

[20050714 10:32:09:212] D do httpPost http://sapatl.abacoatl.abacoinc.com:50000/meSync/servlet/meSync?sysid=abc&login=SERVICEREP2&password=**********&client=000&~language=EN&ACKNOWLEDGE=X& via C:\Program Files\SAPMobileEngine\sync\SERVI...

[20050714 10:32:09:212] S UrlConnectionTest: Set sleeping time for future connection tests to 500

[20050714 10:32:09:212] S UrlConnectionTest: returning instance for host sapatl.abacoatl.abacoinc.com

[20050714 10:32:09:212] D UrlConnectionTest: lastHostChecked was

[20050714 10:32:09:212] D UrlConnectionTest: lastTimeOfCheck was 0

[20050714 10:32:09:212] D UrlConnectionTest: last check was 1121351529212 ms ago

[20050714 10:32:09:212] S UrlConnectionTest: try number: 1

[20050714 10:32:09:212] S UrlConnectionTestThread: method run() started...

[20050714 10:32:09:222] S UrlConnectionTestThread: URL protocol is http

[20050714 10:32:09:222] S UrlConnectionTestThread: HTTP responsecode is 200

[20050714 10:32:09:713] S UrlConnectionTest: it took 501 ms to test the connection

[20050714 10:32:09:713] S UrlConnectionTest: Connection could be established!!!

[20050714 10:32:09:713] S URL connection test was successfull!!!

[20050714 10:32:09:713] D GzipDataCompression: Gzip data compression is switched off

[20050714 10:32:09:713] I Http Connection start

[20050714 10:32:09:723] I Http Connection end

[20050714 10:32:09:723] I Http Connection start

[20050714 10:32:09:813] I Http Connection end

[20050714 10:32:09:813] S Synchronisation successfully connected

[20050714 10:32:09:823] I New SyncInboundManager SINGLETON created : com.sap.ip.me.sync.SyncInboundManager@718e8e

[20050714 10:32:09:823] I Number of pending inbound containers before inbound processing = 0

[20050714 10:32:09:833] S Synchronisation: valid response received from server

[20050714 10:32:09:833] I -

InboundContainer created: Type:C,Id:8298A492781CA749A20E4B9AF8B72EE4,SId:,Items:0,MaxI:0

[20050714 10:32:09:833] I -

InboundContainer created: Type:A,Id:6A988084A1676B429072B422111D22C3,SId:,Items:0,MaxI:0

[20050714 10:32:09:833] I -

InboundContainer created: Type:A,Id:7D2B560DE64E264181D29CA026EBC57C,SId:,Items:0,MaxI:0

[20050714 10:32:09:833] I -

InboundContainer created: Type:A,Id:7BCDFAA19094E84F9A9ADFC384ABA2CB,SId:,Items:0,MaxI:0

[20050714 10:32:09:833] D SyncInboundContainer: closing reader for inbound file / stream

[20050714 10:32:09:833] D Dumping file ''C:\Program Files\SAPMobileEngine\sync\SERVICEREP2\inbound.sync''

&WAF_SYNC&STATUS=&Execution Time =103155& HeaderType = MEREPLICATION &MORE_PACKAGES_WAITING = &

HEADERS&0&8298A492781CA749A20E4B9AF8B72EE4 &SERVICEREP2 &C & &0000-00-00 &00:00:00 &0000-00-00 &00:00:00 & &7653A2E9A0C4BB41B1931D3C9886A9FB &010515c135e4fb041296 & & &NEW_PROTOCOL & & & &0000000000 &

HEADERS&1&6A988084A1676B429072B422111D22C3 &SERVICEREP2 &A & &0000-00-00 &00:00:00 &2005-07-14 &10:31:55 &O &7653A2E9A0C4BB41B1931D3C9886A9FB &010515c2725cc0556bd7 & & &NEW_PROTOCOL & & & &0000000000 &

HEADERS&2&7D2B560DE64E264181D29CA026EBC57C &SERVICEREP2 &A & &0000-00-00 &00:00:00 &2005-07-14 &10:31:55 &O &B15257F600FB7B48A49F09112DAE2585 &010515c272ac66b0b471 & & &NEW_PROTOCOL & & & &0000000000 &

HEADERS&3&7BCDFAA19094E84F9A9ADFC384ABA2CB &SERVICEREP2 &A & &0000-00-00 &00:00:00 &2005-07-14 &10:31:55 &O &DFD994D2EC0DC24F87A6E77555BCAF4D &010515c2720c456d28d4 & & &NEW_PROTOCOL & & & &0000000000 &

[20050714 10:32:09:833] D End of content of file ''C:\Program Files\SAPMobileEngine\sync\SERVICEREP2\inbound.sync''

[20050714 10:32:09:843] I All inbound containers successfully read from file

[20050714 10:32:09:843] S Synchronisation: Start processing inbound data

[20050714 10:32:09:843] I There are 4 inbound containers to be processed

[20050714 10:32:09:893] D GUID generation last time (1121351529893) was >= than current time (1121351529893) --> use this time instead 1121351529894

[20050714 10:32:09:913] I Processed 4 acknowledges and 0 sub-containers

[20050714 10:32:09:913] I Processed 0 not arranged containers

[20050714 10:32:09:913] I Processed 0 ordered containers

[20050714 10:32:09:913] I Number of pending inbound containers after inbound processing = 0

[20050714 10:32:09:913] S Synchronisation: Processing of inbound data finished

[20050714 10:32:09:923] A There are no more packages waiting

[20050714 10:32:09:923] D resetting the info which outbound containers are already created for user SERVICEREP2

[20050714 10:32:09:933] I Synchronization finished for user SERVICEREP2

[20050714 10:32:09:933] I Synchronization started for user (SHARED)

[20050714 10:32:09:933] D Synchronisation: create outbound container for each conversation id

[20050714 10:32:09:973] S Synchronisation started

[20050714 10:32:09:973] D Dumping file ''C:\Program Files\SAPMobileEngine\sync\(SHARED)\packages\package.sync''

INH-H[1]=010515c1390f50b1054b;SERVICEREP2;C;;20AC7A4F37ADC74BB348AADCFFF810E7;CD9781E70D122A4E89B3F7A8393AE988;;;NEW_PROTOCOL;;0;;0&INH-H[2]=010515c13910ef8dd9fe;SERVICEREP2;C;;4F78594976510E4BBB7C0099206FDAE6;449E76D46FE69F4B833868EFAAEBB7...

[20050714 10:32:09:973] D End of content of file ''C:\Program Files\SAPMobileEngine\sync\(SHARED)\packages\package.sync''

[20050714 10:32:09:973] S Do not use http proxy (system properties update)

[20050714 10:32:09:973] D do httpPost http://sapatl.abacoatl.abacoinc.com:50000/meSync/servlet/meSync?sysid=abc&login=SERVICEREP2&password=**********&client=000&~language=EN&ACKNOWLEDGE=X& via C:\Program Files\SAPMobileEngine\sync\(SHAR...

[20050714 10:32:09:983] S UrlConnectionTest: returning instance for same host sapatl.abacoatl.abacoinc.com

[20050714 10:32:09:983] D UrlConnectionTest: lastHostChecked was sapatl.abacoatl.abacoinc.com

[20050714 10:32:09:983] D UrlConnectionTest: lastTimeOfCheck was 1121351529212

[20050714 10:32:09:983] D UrlConnectionTest: last check was 771 ms ago

[20050714 10:32:09:983] S UrlConnectionTest: skipping test for sapatl.abacoatl.abacoinc.com

[20050714 10:32:09:983] S URL connection test was successfull!!!

[20050714 10:32:09:983] D GzipDataCompression: Gzip data compression is switched off

[20050714 10:32:09:983] I Http Connection start

[20050714 10:32:09:983] I Http Connection end

[20050714 10:32:09:983] I Http Connection start

[20050714 10:32:16:423] I Http Connection end

[20050714 10:32:16:423] S Synchronisation successfully connected

[20050714 10:32:16:423] I Number of pending inbound containers before inbound processing = 0

[20050714 10:32:16:423] S Synchronisation: valid response received from server

[20050714 10:32:16:423] I -

InboundContainer created: Type:A,Id:FF753981510B3B46961132AD416BB0D8,SId:,Items:0,MaxI:14

[20050714 10:32:16:423] I -

InboundContainer created: Type:A,Id:3F3C505B22DDE9448798EDD487D42045,SId:,Items:0,MaxI:14

[20050714 10:32:16:423] I -

InboundContainer created: Type:R,Id:BCBBE9B9FCBC1A4BAB38DD8F67369DDA,SId:,Items:0,MaxI:16

[20050714 10:32:16:423] I -

InboundContainer created: Type:R,Id:1A69636588A0824F954BEEE1ED4CF70C,SId:,Items:0,MaxI:16

[20050714 10:32:16:433] D SyncInboundContainer: closing reader for inbound file / stream

[20050714 10:32:16:433] D Dumping file ''C:\Program Files\SAPMobileEngine\sync\(SHARED)\inbound.sync''

&WAF_SYNC&STATUS=&Execution Time =103157& HeaderType = MEREPLICATION &MORE_PACKAGES_WAITING = &

HEADERS&0&FF753981510B3B46961132AD416BB0D8 &SERVICEREP2 &A &CRMHH_SYNC &0000-00-00 &00:00:00 &2005-07-14 &10:32:00 &O &68F42C5021041447A946ED8C235BE538 &010515c2711cd877a203 & & &NEW_PROTOCOL & & & &0000000014 &

HEADERS&1&3F3C505B22DDE9448798EDD487D42045 &SERVICEREP2 &A &CRMHH_SYNC_PLAYBACK &0000-00-00 &00:00:00 &2005-07-14 &10:32:01 &O &68F42C5021041447A946ED8C235BE538 &010515c270e1ca246e14 & & &NEW_PROTOCOL & & & &0000000014 &

HEADERS&2&BCBBE9B9FCBC1A4BAB38DD8F67369DDA &SERVICEREP2 &R &CRMHH_SYNC &2005-07-14 &10:32:00 &2005-07-14 &10:32:00 &E &68F42C5021041447A946ED8C235BE538 &010515c2711cd877a203 & & &NEW_PROTOCOL & &0000000000 & &0000000016 &

HEADERS&3&1A69636588A0824F954BEEE1ED4CF70C &SERVICEREP2 &R &CRMHH_SYNC_PLAYBACK &2005-07-14 &10:32:01 &2005-07-14 &10:32:01 &E &68F42C5021041447A946ED8C235BE538 &010515c270e1ca246e14 & & &NEW_PROTOCOL & &0000000000 & &0000000016 &

CONTAINERS&0&1A69636588A0824F954BEEE1ED4CF70C & &DUMMY_VALUE &0000000009 &TASK &

CONTAINERS&1&1A69636588A0824F954BEEE1ED4CF70C & &HH_SCENARIO_ID &0000000005 &02 &

CONTAINERS&2&1A69636588A0824F954BEEE1ED4CF70C & &IV_ACTIVITY_DESCRIPTION &0000000011 &SCOTT"S TEST &

CONTAINERS&3&1A69636588A0824F954BEEE1ED4CF70C & &IV_ACTIVITY_TYPE &0000000008 & &

CONTAINERS&4&1A69636588A0824F954BEEE1ED4CF70C & &IV_FOLLOWUP_PARENT &0000000004 & &

CONTAINERS&5&1A69636588A0824F954BEEE1ED4CF70C & &IV_FROM_TIME &0000000002 &20050714143100 &

CONTAINERS&6&1A69636588A0824F954BEEE1ED4CF70C & &IV_OFFLINE_LUID_ACTIVITY &0000000006 &DD2912268524DC211A7D08B597FA26D2 &

CONTAINERS&7&1A69636588A0824F954BEEE1ED4CF70C & &IV_OFFLINE_TASK_FLG &0000000010 &X &

CONTAINERS&8&1A69636588A0824F954BEEE1ED4CF70C & &IV_PRIORITY &0000000003 & &

CONTAINERS&9&1A69636588A0824F954BEEE1ED4CF70C & &IV_REASON &0000000013 & &

CONTAINERS&10&1A69636588A0824F954BEEE1ED4CF70C & &IV_STATUS &0000000012 & &

CONTAINERS&11&1A69636588A0824F954BEEE1ED4CF70C & &METHOD_NAME &0000000000 &CRM_WAP_GO_TO_ACT_SAVE &

CONTAINERS&12&1A69636588A0824F954BEEE1ED4CF70C & &RETURN &0000000000 &EWAF 001Method CRMHH_SYNC_PLAYBACK could not be executed &

CONTAINERS&13&1A69636588A0824F954BEEE1ED4CF70C & &SESSION_ID &0000000007 &E386F8910CD7AEA7566E23893E9FD298 &

CONTAINERS&14&1A69636588A0824F954BEEE1ED4CF70C & &SYNCUSER &0000000000 &SERVICEREP2 &

CONTAINERS&15&1A69636588A0824F954BEEE1ED4CF70C & &TRANSACT_ID &0000000001 &4414029B1CE282C2D5C13E8F81D9A0E6 &

CONTAINERS&16&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &ACTIVITY &0000000006 &dummyValue &

CONTAINERS&17&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &ASSIGNMENT &0000000005 &dummyValue &

CONTAINERS&18&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &ATTENDANCE &0000000003 &dummyValue &

CONTAINERS&19&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &A_TO_Z_GROUPS &0000000010 &AE,FJ,KO,PU,VZ,09 &

CONTAINERS&20&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &BP &0000000008 &dummyValue &

CONTAINERS&21&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &HH_SCENARIO_ID &0000000004 &02 &

CONTAINERS&22&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &LANGUAGE &0000000009 &EN &

CONTAINERS&23&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &METHOD_NAME &0000000000 &CRMHH_SYNC_SELECT &

CONTAINERS&24&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &PACKED &0000000011 &dummyValue &

CONTAINERS&25&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &PRODUCT_SRV &0000000002 &dummyValue &

CONTAINERS&26&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &RETURN &0000000000 &EWAF 001Method CRMHH_SYNC could not be executed &

CONTAINERS&27&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &SESSION_ID &0000000007 &E386F8910CD7AEA7566E23893E9FD298 &

CONTAINERS&28&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &SYNCUSER &0000000000 &SERVICEREP2 &

CONTAINERS&29&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &TIMESTAMP &0000000012 &1121351528732 &

CONTAINERS&30&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &TRANSACT_ID &0000000001 &5422A97279A1E29F0849B9F2AA392DFC &

CONTAINERS&31&BCBBE9B9FCBC1A4BAB38DD8F67369DDA & &VERSION &0000000013 &SP11 &

[20050714 10:32:16:433] D End of content of file ''C:\Program Files\SAPMobileEngine\sync\(SHARED)\inbound.sync''