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PROBLEM: TREX Http Server Not Available

I have just deployed SPS11 and everything seemed to be fine. However I appear to be having a problem with the Http Server as the status is set to red and the service is not available.

I have checked all of the post installation config. and all that is fine.

Is there anything else for me to check as I need to get it started?

Thanks

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    author's profile photo Former Member
    Former Member
    Posted on Jul 14, 2005 at 12:31 PM

    Hi Phil,

    did you specify the address of the TREX Name Server?

    Visual Admin, Click on Cluster and navigate to Services -> TREX Service. Enter the address of the TREX name server into the parameter nameserver.address.

    tcpip://<host_name_of_trex_host>:<name_server_port>

    In a cluster environment, you have to do this on each server node!

    Is your TREX well started? Can you see these processes?:

    Unix: httpd, TREXDaemon.x, TREXIndexServer.x, TREXNameServer.x, TREXPreprocessor.x, TREXQueueServer.x, TREXRfcServer.x

    win:TREXDaemon.exe, TREXIndexServer.exe, TREXNameServer.exe, TREXPreprocessor.exe, TREXQueueServer.exe, TREXRfcServer.exe

    What about the test scripts? Are they working fine?

    Regards

    Steffen

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  • author's profile photo Former Member
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    Posted on Sep 23, 2005 at 10:09 AM

    Hi Phil,

    are you still facing your problem?

    Sorry, but I was "away"...

    S.

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  • author's profile photo Former Member
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    Posted on Jul 14, 2005 at 01:10 PM

    Yeah the nameserver is tcpip://demoserver:30201 and seems to be ok.

    All the .exe's are running. And TREX is running.

    What do you mean by the test script? Also have updated the topology.ini file.

    Still has not started!

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  • author's profile photo Former Member
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    Posted on Jul 14, 2005 at 01:33 PM

    Make sure that the Web server has started and that the World Wide Web Publishing Service is running.

    What about your configuration of your webserver?

    Are the python test scripts running?

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  • author's profile photo Former Member
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    Posted on Jul 14, 2005 at 01:42 PM

    The config was fine before the upgrade to SP11 so I assume that us ok.

    How would I know if the Python scripts were running?

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  • author's profile photo Former Member
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    Posted on Jul 14, 2005 at 01:59 PM

    I have a message in one of the Traces which is:

    [01748] 2005-07-14 14:54:01.958 e TNS_Timing WatchDog.cpp(00073) : info LocalWatchDog: detected inactive httpserver@http://demosystem:30205/TREXHttpServer/TREXISAPIExt.dll

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  • Posted on Nov 08, 2005 at 02:29 PM

    Hi Phil

    We have exactly the same error:

    **********

    e TNS_Timing WatchDog.cpp(00073) : info LocalWatchDog: detected inactive httpserver@http://<host>:38005/TREXHttpServer/TREXISAPIExt.dll

    **********

    Could you please describe what the solution was?

    BR

    Tom Bo

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  • Posted on Nov 14, 2005 at 10:27 PM

    Can anyone post the solution to the above problem with the Localwatchdog error.

    I am having a similar problem but with the Index server.

    The trace error is:

    [00556] 2005-11-14 16:12:12.101 e NameServer WatchDog.cpp(00060) : LocalWatchDog takes 60 seconds for 'indexserver@20qal7:30003'. Communication problem or interval (10 seconds) too short?

    [00556] 2005-11-14 16:12:12.117 e TNS_Timing WatchDog.cpp(00073) : info LocalWatchDog: detected inactive indexserver@20qal7:30003

    [00556] 2005-11-14 16:13:12.132 f NameServer TREXNameServer.cpp(00565) : pingTREXService(20qal7:30003) net exception, ping timeout: 60000 mls; ReadChannelException at BufferedIO.cpp:442

    message: an error occured while reading from the channel

    info: timeout occured

    param: 172.16.10.207:30003

    [00556] 2005-11-14 16:13:12.132 e NameServer WatchDog.cpp(00060) : LocalWatchDog takes 60 seconds for 'indexserver@20qal7:30003'. Communication problem or interval (10 seconds) too short?

    [00556] 2005-11-14 16:13:12.132 e TNS_Timing WatchDog.cpp(00073) : info LocalWatchDog: detected inactive indexserver@20qal7:30003

    The indexserver stops on a regular basis.

    Appreciate any help.

    Thanks

    Paul.

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