I am trying to activate the Offline approve and reject links in the email notifications that can be sent. I know that the email address and communication must be created in the userid for WF-BATCH. But we have an issue with being able to do since this id is used in our ECC system for IDOC's and we use CUA to maintain user id's for all of our SAP systems. So because of this my security team cannot add this to the WF-BATCH id. They are suggesting that we make a copy of this id that is specific for SRM (ex. WF-BATCHSRM). I don't have a problem doing this, but I am wondering how can I find out every place in SRM that this id is used so that we don't miss anything? Or is this just used in the offline approval part of SRM? As of right now we are only creating shopping carts, but will be using the other pieces of SRM in the futuer.