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Solution Manager 7.1 SR1 with Sybase ASE on Linux Installation Error!

Hi,

I am trying to install SAP Solution Manager SR1 with latest Sybase ASE RDBMS on CentOS 6.3 (Sandbox environment) and getting following error message on Install Sybase ASE Server:

       An error occurred while processing option SAP Solution Manager 7.1 SR1 > SAP Systems > Sybase ASE > Central System > Central System( Last error reported by the step: System call failed. Error 13 (Permission denied) in execution of system call 'openU' with parameter (/sybase/SMD/.cshrc.1, O_WRONLY | O_TRUNC | O_CREAT, S_IRWXU | S_IRWXG | S_IRWXO), line (409) in file (syuxcfile.cpp), stack trace: iaxxejsctl.cpp: 146: EJS_ControllerImpl::executeScript() iaxxejsbas.hpp: 461: EJS_Base::dispatchFunctionCall() iaxxejsexp.cpp: 178: EJS_Installer::invokeModuleCall() iaxxbfile.cpp: 210: CIaOsFile::saveVersion_impl() syxxcnode.cpp: 520: CSyNodeImpl::saveVersion() syuxcfile.cpp: 310: CSyFileImpl::copy(const CSyPath & /sybase/SMD/.cshrc.1, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const .). You can now:

  • Choose Retry to repeat the current step.
  • Choose Log Files to get more information about the error.
  • Stop the option and continue with it later.      

I have verified that user <SID>adm (smdadm) does have permissions on directory /sybase/SMD.

I am also aware that CentOS is not officially supported by SAP but since CentOS is derived from RHEL itself and is available free I thought I would give it a try with this instead of the 30-day RHEL Eval. I am using this document from Red Hat and the actual SAP installation guide as reference for installation.

I have also gone through SAP Notes 1606654 & 1716201 and done the suggested changes and still the same error.

Can anyone please give any pointers on fixing this problem? Appreciate your response.

Thanks!

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    Former Member
    Oct 01, 2012 at 03:58 PM

    Hi Shrinivas,

    Could you please provide a snippet of the debug log from either sapinst.log or sapinst_dev.log? It would be great if you could include some of the lines above/below the error.

    Also, the error seems to happen during a call to copy. Have you checked the disks for sufficient space? CentOS should support 'df -h | column -t' and give a readable, clean output.

    Ninad

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    • Former Member Former Member

      Thanks Ninad for the tip. My issue has now been resolved.

      The problem was in fact with missing permissions for <sid>adm on /sybase/<SID> folder. The permissions were set as 755 for syb<sid>:sapsys and hence <sid>adm couldn't write files. I changed the permissions to give write privileges to sapsys group (775) and issue got resolved.

      Thanks again!