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Former Member

How to set up the Central Reaction Alert on Solution Manager

Hi gurus,

  I need to configure the CCMS Alert on Solution Manager to send emails.

  How can i set up this function?

  I tried to read more about on SAP Market Place, but i didn't find a concise way to do it.

Thank you in advance.

Denis

http://denisfg.blogspot.com

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4 Answers

  • Best Answer
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    Former Member
    Oct 01, 2012 at 05:56 PM
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    Former Member
    Sep 27, 2012 at 03:13 PM

    Hello Denis,

    Given you have already configured SCOT to send outgoing mails from your Solution Manager system, all you need to do is configure method CCMS_OnAlert_Email (you can also copy this to create your own) to specify your destination mail address and then assigning this method to specific MTEs you want to be alerted upon. Check this link -

    http://help.sap.com/saphelp_nw70/helpdata/en/2c/abb2e7ff6311d194c000a0c93033f7/content.htm

    You can also check tutorials under marketplace/rkt-solman for your solman version.

    Thanks,

    Samik

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  • Sep 27, 2012 at 04:06 PM

    Hello Denis, If you are using solution manager 7.1 you have to setup technical monitoring for setup notifications like old ccms.

    You can check information on http://service.sap.com/rkt-solman -> solution manager 7.1 -> Technical Operations -> technical monitoring.

    Once technical monitoring setup is done you have to go to MAI Monitoring and Alerting Infrastructure

    regards,

    Luis

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    • Former Member Lluis Salvador Suarez

      After the Solution Manager installation for consultants, they didn't implement the main functions on SolMan (like Service Desk, Central Monitoring Alert,etc).

        Now, I'm searching more about and implementing it.

         My firsts steps are to implement the Service Desk and Central Monitoring Alert sending emails when a new alert appear.

      Thank you for your fast response.

      Denis

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    Former Member
    Feb 14, 2015 at 07:45 PM

    Hi,

    I have to add the two emails for CCMS Alerts.

    please let me know how to add ?

    I am unable to add two emails ( Recipint tab ) in above screenshot.

    Regards,

    Arun

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