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Former Member
Sep 27, 2012 at 08:50 AM

Crystal Reports 2011 freezes when opened

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I have a 64 bit Windows 7 PC with Crystal Reports installed. This has been working ok, but recently screen has locked up as soon as Crystal is opened. You cannot click anywhere or close or minimise the screen. Only by ending the crw process can I get back to the desktop. This will sit there for around 15 minutes before springing back into life, I am them able to connect to my SQL database and run reports normally.

I have tried repairing, uninstalling and re-installing the software and using a different user profile on the PC but continually see this issue.

I look forward to your prompt response, thanks

Steve