Configuration for Sending UM Mails?

[Former Member]

Hi Everybody!

I want to know what are steps and configuration required in Portal so that if a User is created or deleted, then a mail is sent to the user with his initial password, etc?

I did SMTP configuration in the Mail Notifications Tab in UM Configuration & the E-mail Channel in content management but it is not working...

Also is it that i have configure the Mail Transport & make a system on com.sap.netweaver.coll.appl.gw.Lotus_Server also for mails??

Can anybody help me urgently in this...

Regards

Gaurav Gandhi

[Former Member · Accepted solution]

hi, Gourav

Apart form this you need to give a valid e-mail id in

Sys Admin-> Sys Config -> KMContent managemanagement -> Utilities ->channel originators.

Give the host name in Sys Admin-> Sys Config -> KM ->Workflow -> mail.

In Sys Admin-> Sys Config -> KM -> collaboration u need to give groupware transport.

In Sys Admin-> Sys Config ->U M config u should check the appropriate options in e-mail notifications

Let me know if this works.

Regars,

Vinod.

[Former Member · Accepted solution]

Hi Vinod,

Thanx for the quick answer..

To list down what u said, the steps are:

1) In System Admin -> System Config -> UM Conf -> Notification E-Mails -> Enter the SMTP server name

2) In System Admin -> System Config -> Knowledge Management -> Content Management -> Utilities -> Channels -> E-Mail Channels, (here, i have configured EMAIL only)

3) Sys Admin-> Sys Config -> KMContent managemanagement -> Utilities ->channel originators -> change the notificator.EMAIL to contain the valid e-mail

4) Give the host name in Sys Admin-> Sys Config -> KM ->Workflow -> mail.

5) In Sys Admin-> Sys Config -> KM -> collaboration u need to give groupware transport -> Mail Transport.

Are you sure, all these steps are required for sending mail only for notifying the user creation/deletion actions. Bcos just now i got hold of two servers one on which mails are already working whenevr a new user is created by User Admin and one on which no such config is done.

I compared the settings which you are telling on the first server but could not all of them..

Can you clarify these steps...?

Regards

Gaurav Gandhi

Message was edited by: Gaurav Gandhi

[Former Member · Accepted solution]

Hi Gaurav,

Once u have configured ur server for sending mails then u need to go to System Administration>>System COnfig>>UM Configuration>>Notification emails..

There you can see the options u want like .. sending mails when user created\deleted etc.

Hope this Helps

gEorgE

[Former Member]

Hi Gourav,

please see forum entry:

see http://help.sap.com/saphelp_nw04/helpdata/en/36/eacfb72888e04eaf523f7236c0892f/frameset.htm

and make sure that your SMTP is:

- reachable from the portal machine

- allows the specified Channel Originator to send notifications

The "Send-To" functionallity uses the INTERNET channel (not the EMAIL). Make sure that both channels have a correct SMTP Server entered. .

regards,

Vinod.

Message was edited by: vinod venugopal

[Former Member]

DO Check the server configurations. Some network previllages of the server should be editted for sending mails.

regards

vinod.

[Former Member]

HI vinod

I will try out the above steps now but can u reply to my last query that do i need to really do all the above for sending mail???

Plz read my last reply and clear my confusuon....

Regards

Gaurav Gandhi