No digital signature on notification created via results recording

[Former Member]

When we have a quality notification that is activated via the defects recorded during results recording, the digital signature functionality does not work.  There is no pop-up for the user to enter their user id and password.  The functionality works fine for notifications created via QM01.

I have seen both SAP Notes 1574249 & 1304668, but our system has had both corrections delivered in support packages.  Still the problem persists.

Are there any other settings I need to make, or is there an SAP Note that I have missed?

Thanks

[Former Member]

Hello,

I hope you have activated the digital signature for Inspection Lot : Results recording and Usage decision in QM using SPRO.

best regards,

swanand

[Former Member]

Thanks for your response.

I have already activated digital signature for results recording and usage decision via QM Material Authorization field and authorization group.  This functionality works as intended.

I have also activated digital signature for quality notification status change to "complete" in customizing for notification processing.  When creating and maintaining a notification via QM01/02 this functionality works.

However, when a notification is activated via defects recording from results recording, the notification can be completed without the requirement of adding a digital signature.  The pop-up for the signature does not activate when this type of notification is marked as complete.

[Former Member]

Bob,

Did you ever get this issue resolved?

Steve

[Former Member]

Hi Stephen,

Unfortunately this issue has not been resolved.  I haven't made any progress determining definitively if it can or can't be done.

[Former Member]

Hi Bob,

For info, we got round the problem using an implicit enhancement spot at task completion to bypass the correction made in note 1574249.

Steve

[Former Member]

Thanks for the info Stephen. 

Do you think you could expand on your solution a little bit?  What if there are no tasks on the notification?  Did you just skip the correction, or did you also have to add rules or programs to call the digital signature requirement?

[Former Member]

Hi Bob,

Basically, we created an implicit enhancement in include LIQS0F15 and form routine status_change_f15.

This is at the beginning of the form. Copy the standard SAP code form the form and add a RETURN statement at the end of the enhancement to stop the standard SAP code being executed.
Remove the if statement from around the Digital Signature BADI call.

This has the net efffect of skipping the condition. Our working assumption is based on the scenario that there would always be tasked assigned.I hope this helps?