two cancellation documents generated

[gino_babu2]

Hi Gurus

Recently we faced a strange scenario in the production client. Our client cancelled one invoice which resulted in creation of two (S1) cancellations documennts and two accounting document. We tried the same sales process and made cancellation invoice in both development and quality client that ended up in the creation of only one cancellation. This has happened only once in the production client. Please let me know if there is any way to remove this duplication.

Regards

Sidhu

[former_member182378]

Please check

1. if for one billing document, two billing cancellation documents were created: In VF03, give billing document number and click icon document flow.

2. if both the cancellation documents are duplicates: compare the line items / quantity of the billing document with the two invoice cancellation documents.

3. difference between the two invoice cancellation documents: compare the header data of both the two invoice cancellation documents

[Shiva_Ram]

Was each created for separate line items of original billing document?

Regards,