Hi you all!
I have a small problem with the logon to Internet Sales - ISA. It gives me the error message "<b>Error in user administration, call our hotline</b>". We have had a lot of trouble with the installation and configuration and it turned out we had used a wrong data source xml file for the UME configuration but now we have the right one and the administration of users works fine.
During the phase with the wrong xml file we tried a lot of things to make it work and a lot of users were added, cloned and deleted. In the middle of the chaos the logon to ISA suddenly worked with one user (I don't remember which one!!!) and we instead got the message "<b>No shops attached</b>" or something like that.
But now it doesn't work any longer and my question is if you can tell me whether you have to have certain roles assigned to the users in R3 and/or in the Portal. And if you have to be assigned to certain groups and so on. In order to log on to XCM for instance, you have to be assigned to the group "Administrators" in the portal and I suspect it should be the same thing with ISA.
Best regards
Benny Lange