Error in uPerform, when Add to Publish Queue

[Former Member]

Hi,

I have SAP PAK 4.4 installed on Windows server 2008 R2, SQL Server 2008, Whenever I am creating any document from uPerform Client and ading it its fine. But next whenever, I am clicking on Add to Publish Queue, it throws the below error.

You have generated an error!

This error has been recorded in the system log.

Traceback (innermost last):

File "pscripts\rwdAddDocToPublishQueue.py", line 25, in ?

File "C:\Vignette\Collaboration\pscripts\strptime.py", line 319, in ?

File "C:\Vignette\Collaboration\pscripts\strptime.py", line 234, in __init__

File "C:\Vignette\Collaboration\pscripts\strptime.py", line 121, in __init__

File "C:\Vignette\Collaboration\pscripts\strptime.py", line 217, in _LocaleTime__calc_timezone

TypeError: sets_ImmutableSet() takes at least 1 argument (0 given)

Thanks in Advance!!

Kindly Help..

[Former Member · Accepted solution]

Issue is resolved.

Raised the issue with Ancile. They provided me with a strptime.zip file. Here are the steps

1. On the uPerform application server, navigate to the [install]\Collaboration\pscripts folder.

2. Rename the strptime.py file to strptime.py.org.

3. Delete the strptime$py.class file.

4. Copy the strptime.py file from the strptime.zip archive to the pscripts folder.

5. Test the script by attempting to use the problematic functionality.

Thanks,

Santanu

[Former Member · Accepted solution]

Hi Santanu,

Thank you for letting the forum know the final answer.

This may help other customers in the future.

Best Regards,

Matthew

[stanislav_tulovskiy]

Hi Santanu,

I have the same message (You have generated an error!) in Chrome browser.
And all was fine with the same publishing in Internet Explorer.

[Former Member]

Hi Santanu,

You should check in the below mentioned logs for errors.

For 4.3x:

##Servererrors.xml log in Collaboration\www\uPerformWS\log\

##CollabConsole.txt from \\Collaboration\logs

Let me know any interesting errors.

Best Regards,

Matthew

[Former Member]

Hi Santanu,

How did it turn out?

Thanks,

Matthew