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Former Member
Sep 16, 2012 at 04:34 AM

Starting shadow instance failed

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Dear All,

We are upgading our SAP ECC 6 to EHP5. O/S HP Unix 11.31 and oracle 11g database.

We are getting following error during upgrade.

I go thru SAP Note 525677. But not helpfull

2EETQ399 Starting shadow instance failed

STARTSFI.LOG

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1 ETQ201 Entering upgrade-phase "START_SHDI_FIRST" ("20120916023131")

4 ETQ399 Set environment for standard connect:

2 ETQ367 Connect variables are set for standard instance access

4 ETQ399 System-nr = '02', GwService = 'sapgw02' Client = '000'

4 ETQ399 Environment variables:

4 ETQ399 dbs_ora_schema=SAPSR3

4 ETQ399 auth_shadow_upgrade=0

1 ETQ200 Executing actual phase 'MAIN_SHADOW/START_SHDI_FIRST'.

1 ETQ399 Phase arguments:

2 ETQ399 Arg[0] = 'START_SERVICE'

2 ETQ399 Arg[1] = 'DEVTRACE.LOG'

4 ETQ380 computing toolpath for request "TP_ALWAYS_NEW"

4 ETQ381 request "TP_ALWAYS_NEW" means "always tp from DIR_PUT/exe, for phase KX_SWITCH"

4 ETQ382 translates to group "R3UP_TOOL_GROUP_NEW"

4 ETQ399 Requirement for tp maps to 'exe'

4 ETQ383 translates to path "/usr/sap/ZPR/SUM/abap/exe"

2 ETQ399 Distribute 3 parallel processes to 2 tp and 2 R3trans.

2 ETQ399 Starting shadow instance

4 ETQ399 Set environment for shadow connect:

4 ETQ399 Set RFC variables for shadow connect:

4 ETQ399 System-nr = '03', GwService = 'sapgw03' Client = '000'

4 ETQ380 computing toolpath for request "TP_SHADOW_CONNECT"

4 ETQ381 request "TP_SHADOW_CONNECT" means "tp needs to connect to shadow system"

4 ETQ382 translates to group "R3UP_TOOL_GROUP_NEW"

4 ETQ399 Requirement for tp maps to 'exe'

4 ETQ383 translates to path "/usr/sap/ZPR/SUM/abap/exe"

4 ETQ399 Set tool parameters for shadow connect:

4 ETQ399 default TPPARAM: SHADOW.TPP

4 ETQ399 Set RFC variables for shadow connect:

4 ETQ399 System-nr = '03', GwService = 'sapgw03' Client = '000'

1 ETQ359 RFC Login to: System="ZPR", AsHost="rlsapdr" Nr="03", GwHost="rlsapdr", GwService="sapgw03"

2EETQ231 RFC Login failed

2 ETQ353 Starting system

1 ETQ399 SYSTEM MANAGER: STARTSAP on UNIX.

1 ETQ399 SYSTEM MANAGER: STARTSAP with SAPCONTROL.

1 ETQ399 SYSTEM MANAGER: PRESTARTACTION on UNIX.

1 ETQ399 SYSTEM MANAGER: Starting the service.

1 ETQ399 SYSTEM MANAGER: StartService on Unix.

1 ETQ399 SYSTEM MANAGER: Starting service.

1 ETQ399 SAPCONTROL MANAGER: startService

1 ETQ399 SAPCONTROL MANAGER: preStartServiceAction on UNIX

1 ETQ399 SAPCONTROL MANAGER: preStartServiceAction using start path: /usr/sap/ZPR/SUM/abap/exe and start profile : /usr/sap/ZPR/SUM/abap/ZPR/SYS/profile/START_DVEBMGS03_rlsapdr

1 ETQ399 SAPCONTROL MANAGER: preStartServiceAction using ouput file: /usr/sap/ZPR/SUM/abap/log/SAPup.ECO

3 ETQ399 20120916023131: PID 25687 execute '/usr/sap/ZPR/SUM/abap/exe/sapstartsrv pf=/usr/sap/ZPR/SUM/abap/ZPR/SYS/profile/START_DVEBMGS03_rlsapdr -D'.

3 ETQ399 Process output written to '/usr/sap/ZPR/SUM/abap/log/SAPup.ECO'.

3 ETQ399 20120916023132: PID 25687 exited with status 0

1 ETQ399 SAPCONTROL MANAGER: preStartServiceAction using kernel exe release: 720 and kernel state: 0

1 ETQ399 SAPCONTROL MANAGER: preStartServiceAction using timeout: 300 and delay: 10

3 ETQ399 20120916023132: PID 25689 execute '/usr/sap/ZPR/SUM/abap/exe/sapcontrol -prot NI_HTTP -host rlsapdr -nr 03 -function WaitforServiceStarted 300 10'.

3 ETQ399 Process output written to '/usr/sap/ZPR/SUM/abap/log/SAPup.ECO'.

3 ETQ399 20120916023142: PID 25689 exited with status 0

1 ETQ399 SYSTEM MANAGER: SAPControl tries to control all instances.

1 ETQ399 SYSTEM MANAGER: Calling getInstances.

1 ETQ399 SYSTEM MANAGER: found instance for action START : Instance Number: 03

1 ETQ399 SYSTEM MANAGER: ControlInstance with SAPCONTOL action START for instance 03.

1 ETQ399 SYSTEM HEALTH MANAGER: running preCheck for instance 03 on host rlsapdr

4 ETQ399 Set RFC variables for shadow connect:

4 ETQ399 System-nr = '03', GwService = 'sapgw03' Client = '000'

1 ETQ359 RFC Login to: System="ZPR", AsHost="rlsapdr" Nr="03", GwHost="rlsapdr", GwService="sapgw03"

2EETQ231 RFC Login failed

2 ETQ399 SYSTEM HEALTH MANAGER: Checking instance number 3 for used ports on host 'rlsapdr'.

3 ETQ399 SYSTEM HEALTH MANAGER: Port 3203 appears to be unused.

3 ETQ399 SYSTEM HEALTH MANAGER: Port 3303 appears to be unused.

3 ETQ399 SYSTEM HEALTH MANAGER: Port 3603 appears to be unused.

3 ETQ399 SYSTEM HEALTH MANAGER: Port 3903 appears to be unused.

3 ETQ399 SYSTEM HEALTH MANAGER: Port 8103 appears to be unused.

3 ETQ399 SYSTEM HEALTH MANAGER: Port 30301 appears to be unused.

1 ETQ399 SYSTEM HEALTH MANAGER: System is down, go on with start action

1 ETQ399 SAPCONTROL MANAGER: startWait with host: rlsapdr and instance: 03

3 ETQ399 20120916023202: PID 25696 execute '/usr/sap/ZPR/SUM/abap/exe/sapcontrol -prot NI_HTTP -host rlsapdr -nr 03 -function StartWait 300 10'.

3 ETQ399 Process output written to '/usr/sap/ZPR/SUM/abap/log/SAPup.ECO'.

3 ETQ399 20120916023202: PID 25696 exited with status 1

1 ETQ399 SYSTEM MANAGER: SAPControl action START failed for instance 03.

1EETQ399 SYSTEM MANAGER: START of mandatory instance 03 on server rlsapdr has failed

2EETQ399 Starting shadow instance failed

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Thanks and Regards,

Nirav Bhatt