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Former Member

Corrections to returns that have been invoiced

during the returns process, we need to make a correction to the qty that was invoiced to the customer.  first we cancel the invoice and then do a reveres PGR.  the issue we are facing is the PGR is is automatically carried our again, and we cant make the corrected Qty adjustment in the delivery.  the problem with removing this auto PGR is that it would affect the standard process when no corrections are required.  how do we make corrections to the invoice and inventory levels during these types of corrections?

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2 Answers

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    Former Member
    Sep 14, 2012 at 10:50 AM

    Hi,

    i m bit confuse on ur query..

    where u wanna make correction.

    during return sales process at return delivery creation  or for standard invoice w r to u wanna create retrurn order.

    above and all, i would advise pls follow invoice correction order type for qty and value settlement for wrong punched standard invoice.

    Br

    Mahesh

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  • Sep 14, 2012 at 11:02 AM

    first we cancel the invoice and then do a reveres PGR

    Do you mean to say, after creating return order and before reversing PGR, you would cancel the parent billing document ?   If so, to my knowledge, this is NOT possible with standard configurations.

    Please list out the TCodes in a sequential manner which you execute for this scenario.

    G. Lakshmipathi

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