return order shows being processed

[former_member231409]

Dear All,

while giving the reason for rejection code in Standard Sales order (OR), the document is showing completed.but in case of return Sales order(RE),after giving the reason for rejection code also, the document is showing being processed.and it is allowing to do the further activity for creation of billing.our requirement is once putting the rejection code,those items shouldn't appear in the Billing Document.

Kindly let me know, where went wrong.

thanks

santosh

[former_member211104 · Accepted solution]

Dear

Tick the field BIC in the Sales document reason rejection code.It will help to the document complete and also it won't allow to create the billing Document.

Come back to me for further queries.

regards

[former_member184065]

Hi K,

Please check whatever Reazuddin Provided answer for your query.Sure you did mistake here.

Thanks,

Naren

[reazuddin_md]

Hi,

Check that the reason for rejection is set for all line items, if any of the line item is not set then the Document header status will show as "Being processed, its std & logical.

If you set reason for rejection for all the line items in the order, then whole document will have status as "Completed".

As per std design.

eg:

SO:- --- --     Reason for rejection

10-M1 - 1 Ea (set)

20- M2 - 1 Ea (not set)

doc status:-

Header - Being processed

line 10- Being processed

line 20 - Open

system allows you to copy line 10 during billing but the net value will be "zero", condition is not active.

Provide the screen shot for better understanding.

Regards,

Reazuddin MD

[former_member184065]

Hi K,

Whats your requirement exactly.

1. If you put reason for rejection code in returns sales order ,the system automatically showing Billing.This Standard SAP.In this ok for putting Reason for rejection code.

2.But why did you put reason for rejection code in sales order .Is there any new requirement ?

Reason for rejection code only used for returns purpose only not sales orders .i think,this doesn't have sense.

Thanks,

Naren

[former_member231409]

Hi Narendra,

i have just given a example, my requirement is not to put reason for rejection in sales order.

But my question is in return order after putting the reject for rejection code ,those lines shouldn't show in Billing Documents.only for those rejected lines should not shown in Billing Documents.for this what need to be done,kindly suggest me.

regards

santosh

[Former Member]

Dear Santosh,

in return scenario we use this reason for rejection,

when customer reject the goods we should menction the reason in the return order and we should remove billing block and do biling(crediting the customer)

Raj

[former_member231409]

Hi,

My question is after putting reason for rejection in return scenario for some line items,while creating the billing Documents,will those items will appear in the Billing Documents ?

Regards

[Former Member]

Sales Order - rejected means no further processing is required and hence shown as Complete.

While in case of Return, you maintained reason or rejection after this you have to process credit memo to the cutomer to square -off accounts and that the reason it shows as being processed.

Thanks

Rajesh

[Former Member]

yes  in return process the items which are returned should be given reason and those items will displayed in billing.

if you are not giving any reason in return order you can't refer that document.