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Former Member
Sep 07, 2012 at 09:12 AM

Invoices not showing on Incoming payment when logged in as a specific user

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Hi Guys

I'm having a problem I am struggling to resolve:

I have a customer with numerous open invoices. When logged in as a specific user, the invoices are not coming up on the incoming payment when selecting that customer. When I log in as manager, the invoices do come up. The user has full authorisations.

Any idea as to what could prevent the invoices from coming up on the incoming payment for the one user?