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"Checks after phase MAIN_NEWBAS/STARTSAP_NBAS were negative! Last error code set: Unknown macro 'FN_WORKPRC'<br/> System start failed"

Former Member
0 Kudos

Hello Experts,

We are upgrading our BW NW7.01 system to NW7.3. In the Downtime EXECUTION phase we are getting below error. But the thing is system was not even down.. but still we restarted it manually and system is running fine... but we are not able to move further in upgrade phase, getting the below error.

Checks after phase MAIN_NEWBAS/STARTSAP_NBAS were negative! Last error code set: Unknown macro 'FN_WORKPRC'<br/> System start failed"

Also, attaching the logs for your reference with this message. Please let me know if have any solution/suggestion for this.

Thanks

Mousam

Accepted Solutions (0)

Answers (7)

Answers (7)

rkresha
Participant
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Gaurav,

For me it was an issue with using a virtual host and SUM not populating the correct value. I had to work through it with an SAP incident and ultimately talked with a developer who said that it was an issue with the SUM utility and would have to be patched. I'm using SP9 Patch 4

Thanks,

Rob

former_member182657
Active Contributor
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Thanks Rob,

Your solution will definitely help others in future under this error ticket.I also contribute under this ticket for others & recommends sometime this error may happen just because of linking of files with old UID and this causes failed start of sap system with error "FAIL: HTTP error, HTTP/1.1 401 Unauthorized " under system start log files.

For resolution Stop SAP, kill all remaining processes, especially sapstartsrv, Start SAP or try with soft restart of SAP box and re execution the phase.


Thanks,

Gaurav Rana

Former Member
0 Kudos


Guys,

Thanks for your suggestions.. but please check the date of the original post...:)

Issue was resolved long back... and we arelready live in BWP...  everything is cool now.

Thanks

former_member182657
Active Contributor
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Hi Mousam,

Please share the solution with us for same issue at that time.

Thanks,

Gaurav

former_member182657
Active Contributor
0 Kudos

Hi Mousam,

To strengthen issue is with SAPup only i recommend you to navigate SAP Note 1771945 which points

" bug in SAPup release lmt_006 version 46.000 compile time 19:09:17 Sep 9 2012 ".

And for this suggested in Note

Resolution

This issue is resolved in the latest SUM version SUM10SP05_6-20006540.SAR.
In case you have already started the upgrade with an older version of SUM and you are already at the very end phases. The technical upgrade is done, only the evaluation needs to be done.

Hope this SAP note helps you and after upgrade SAPup may your issue be eliminated.

Thanks,

Gaurav Rana

former_member182657
Active Contributor
0 Kudos

Hi Mousam,

As per your  log message

1EETQ399 SYSTEM MANAGER: Instance apss119 01 not found

2EETQ354 Starting system failed, rc="-1"

4 ETQ010 Date & Time: 20120905170329 

1EETQ399 Last error code set is 'Unknown macro 'FN_WORKPRC'

System start failed'.

Try to download updated SAPup file for SUM 1.5.2 from the portal and also compare sizes of new & old SAPup files well and just give a try.

Regards,

Gaurav

rkresha
Participant
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Mousam,

What did SAP recommend you do? I'm facing this now as well.

Thanks,

Rob

paul_power
Active Contributor
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Hi Mousam,

I would recommend to stop the upgrade, stop all services, reboot the machine and then start it up and repeat the phase. Are you using the latest sapup patches?

Regards,

Paul

Former Member
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Paul,

I already tried these few times.. but no luck so far.

Yes, i am using the latest SUM 1.5.2.

Ravi,

Yes this logs are from that SAR file

Former Member
0 Kudos

Hi Mousam,

i checked your logs and problem is here i think

SYSTEM MANAGER: Instance apss119 01 not found

2EETQ354 Starting system failed, rc="-1"

4 ETQ010 Date & Time: 20120905170329 

1EETQ399 Last error code set is 'Unknown macro 'FN_WORKPRC'

System start failed'

1EETQ203 Upgrade phase "STARTSAP_NBAS" aborted with errors

i saw so many threads and they are all faced problem during sap start but your's case is different.

it is better to open message with SAP.

Thanks,

Venkat

Former Member
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Yeah.. i did opened a message with SAP as well. We are working on that too.. but thought might get lucky to get some expert here on SDN..

As SDN helped me in many case more than anything else..

Please suggest Experts.. we are actually hitting walls here.

Thanks

former_member182034
Active Contributor
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hi Mousam,

Please increase the virtual memory of system and restart the instance one by one.

Regards,

former_member209924
Contributor
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Are these the log files mentioned in the SAPup_troubleticket_logs.sar?

Ravi