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Former Member
Sep 06, 2012 at 07:48 AM

Campaign Automation - Send email periodically to customers on basis of date mentioned in Mkt Attributes

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Hi All,

I got struck in Campaign Automation to send emails to the customers on periodic basis.

We have customers list with emails maintained and we also have marketing attributes assigned to it. In marketing Attributes we have an attribute of date type (for eg: Date of Anniversary) and also maintaining date over here.

So my requirement is, system should send the email periodically to all the customers on their anniversary day. These are the steps I have done

  1. Created a periodic campaign by defining the values checking the Periodic Campaign check box, Period Type= Daily, Number of periods=365, Every=1 days
  2. Defined a campaign Element by maintaining Communication medium=Email, Form for Email =Attached a Mail form, Email Address=Maintained and assigned Work flow = Send Target Group to Channel. Assigned Target group in segments Assignment Block.

But I got struck in defining the condition. I want to define a condition where system should check the Anniversary date which is mentioned in the customers marketing attributes and send the email to the customers on the date mentioned in the marketing Attribute.

And please let me know the detailed steps which I have to do in the campaign automation in order to run this campaign.

Thanks and Regards,

Arun