We are implementing SAP BPC 10 ( Netweaver version ) and am little confused about the support structure. BPC is business driven solution however do we really want users to change BPF , reports or any other element in BPC or all the changes should be with support team ?
I understand that maintenance of members should be with business however other then that any change access doesnt look a good idea to me.
What are your thoughts and experience for BPC support ? Where do we draw a line between business and Support team for BPC Support structure ?
Request if people can share their feedback on SPC Support structure.