7.3 Ajax layout error for some users

[Former Member]

Hi,

I've succesfully activated the Ajax layout on our D portal. After doing the same on our Q portal some users see the error below as soon as they logon. There is no error message and I can't find any errors in the log files i've looked in. I'm thinking it might have got something to do with the users authorizations or roles but would be nice if I could get a clue about what is wrong.

The peculiar thing is that if I roll back to the "old" layout it works fine for everyone...

Has anyone got suggestions as to what could be wrong or in which logs or how I can find more information myself about what is wrong?

Br Jan

[SandipAgarwalla · Accepted solution]

may be becqause of "end user" permission missing on the ajax framework page for everyone..

Just check the permissions on the framework page

[Former Member · Accepted solution]

Great - that was exactly the reason! The access right to the folder was different on Q. Thank you for your help.