Installation Error in FQDN phase - Can not resolve hostname.abc.com.abc.com

[Former Member]

Hi ,

I am installing Netweaver 7.3 on Linux Server and Oracle Database. This is HA installation, ASCS and DB instance has already been installed and I am installing Primary Application Server now.

In Phase Set FQDN for SAP System, I am getting error :

"Can not resolve hostname.abc.com.abc.com"

It looks like some where LOCAL HOST is defined as hostname.abc.com inspite of hostname but I am not getting where as I do not see it in Default Profile and Env variables this parameter -

Please  suggest me where there is a mistake to move ahead with installation.

Regards,

Shivam

[former_member189725 · Accepted solution]

In the DEFAULT profile , set the following

SAPFQDN = abc.com

SAPGLOBALHOST = <hostname_of_ASCS_instance>(without FQDN)

SAPLOCALHOSTFULL = $(SAPLOCALHOST).$(SAPFQDN)

remove SAPLOCALHOST value from DEFAULT profile

In the ASCS instance profile , set SAPLOCALHOST as the ASCS instance hostname (without FQDN)

Similarly , in the CI  instance profile , set SAPLOCALHOST as the CI instance hostname (without FQDN) , but this would be set during the installation.

In the hosts file, make sure you have the format

<IP_address>   <hostname>    <hostname>.abc.com

Regards

Ratnajit

[Former Member · Accepted solution]

Hi Ratnajit,

I am still getting error ;

My Default profile is  -

SAPSYSTEMNAME = BLU

SAPGLOBALHOST = dbciBLU

SAPFQDN = abc.com

SAPLOCALHOSTFULL = $(SAPLOCALHOST).$(SAPFQDN)

rdisp/mshost = dbciBLU

rdisp/msserv = sapmsBLU

rdisp/msserv_internal = 3960

enque/process_location = REMOTESA

enque/serverhost = dbciBLU

enque/serverinst = 60

ssf/name = SAPSECULIB

login/system_client = 001

system/type = ABAP

SAPDBHOST = dbciBLU

j2ee/dbtype = ora

j2ee/dbname = BLU

j2ee/dbhost = dbciBLU

rdisp/TRACE = 2

rdisp/bufrefmode = sendoff

rdisp/autoabaptime = 0

ASCS profile is -

SAPSYSTEMNAME = BLU

SAPSYSTEM = 60

INSTANCE_NAME = ASCS60

DIR_CT_RUN = $(DIR_EXE_ROOT)/$(OS_UNICODE)/hpia64

DIR_EXECUTABLE = $(DIR_INSTANCE)/exe

SAPLOCALHOST = dbciBLU

DIR_PROFILE = $(DIR_INSTALL)/profile

_PF = $(DIR_PROFILE)/BLU_ASCS60_dbciBLU

SETENV_00 = DIR_LIBRARY=$(DIR_LIBRARY)

SETENV_01 = LD_LIBRARY_PATH=$(DIR_LIBRARY):%(LD_LIBRARY_PATH)

SETENV_02 = SHLIB_PATH=$(DIR_LIBRARY):%(SHLIB_PATH)

SETENV_03 = LIBPATH=$(DIR_LIBRARY):%(LIBPATH)

SETENV_04 = PATH=$(DIR_EXECUTABLE):%(PATH)

CI profile has not yet been generated.

/etc/host file is also fine.

Please suggest what is wrong here.

Regards,

Shivam

[former_member189725 · Accepted solution]

are you putting FQDN abc.com in the SAPINST dialog ?

If yes , then do not put it and go ahead with the installation installation .

Regards

Ratnajit

[Former Member · Accepted solution]

Hi Ratnajit,

I am using FQDN as abc.com in SAPINST dialog.

Issue is if I do not put it then I can go ahead with installation but in profile directory CI profile will be created as

BLU_DVEBMGS64_itsusral00129.abc.com inspite of BLU_DVEBMGS64_itsusral00129

that will raise issue after installation like if I would like to start stop SAP using host name

I will have to always use startsap itsusral00129.abc.com

inspite of startsap itsusral00129

I want to go through standard process only looks like somewhere any OS parameter is making this issue as under Default profile there is no such parameter.

Please let me know your opinion.

Regards,

Shivam

[former_member189725 · Accepted solution]

I don't think its going to create the instance profile with FQDN hostname . have you seen that?

In the default profile the FQDN is already specified .

Regards

Ratnajit

[Former Member · Accepted solution]

Hi Ratnajit,

In the Default profile FQDN is specified -

#-> more DEFAULT.PFL

SAPSYSTEMNAME = BLU

SAPGLOBALHOST = dbciBLU

SAPLOCALHOST = ITSUSRAL00129

SAPFQDN = abc.com

SAPLOCALHOSTFULL = $(SAPLOCALHOST).$(SAPFQDN)

rdisp/mshost = dbciBLU

rdisp/msserv = sapmsBLU

rdisp/msserv_internal = 3960

enque/process_location = REMOTESA

enque/serverhost = dbciBLU

Few hours back I chose option " Unchecked Set FQDN of SAP System"  Do not set FQDN of SAP system then it allowed me to move ahead but in profile directory I found CI profile name as 

BLU_DVEBMGS64_itsusral00129.abc.com

So restarted the installation to create profile with correct name.

Please suggest.

Shivam

[former_member189725 · Accepted solution]

Is the hostname set as itsusral00129.abc.com (command hostname)

Or did you start SAPINST with the option USE_SAPINST_HOSTNAME = itsusral00129.abc.com ?

Regards

Ratnajit

[Former Member · Accepted solution]

Hi Ratnajit,

Thanks for your help,

Checked env variable USE_SAPINST_HOSTNAME was not set correctly.

Appreciated and Points awarded.

Thanks again.

Shivam