Hello guys, how are you doing?
We are facing a very strange behaviour while running the Portal 7.0.2 with the Ajax Framework Page into Internet Explorer 9 (9.0.8112.1641IC to more exactly)!
The Portal loads fine, but it crashes everytime ( in a intermittent way ). Sometimes it could be recovered, but some times it becomes completely freezed!
Probably the problem is related to IE, not to the Portal, but we looked for a solution into Microsoft forums, unfortunately without success!
We followed this guide to troubleshooting, but didnt help us:
http://windows.microsoft.com/en-us/windows7/tips-for-solving-problems-with-internet-explorer
Does anybody had this problem?
By the way, maybe it is a coincidence, but we notice that this problem happens more frequently while running WD Java applications
Looking at the Windows Log, we found this error log:
---------
General
---------
Faulting application name: iexplore.exe, version: 9.0.8112.16448, time stamp: 0x4fecf1b7
Faulting module name: jscript9.dll, version: 9.0.8112.16448, time stamp: 0x4fecf3f0
Exception code: 0xc0000005
Fault offset: 0x0007713b
Faulting process id: 0x1944
Faulting application start time: 0x01cd860f64190e2c
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\System32\jscript9.dll
Report Id: 3e193a4c-f20f-11e1-8be0-0015c53355e7
---------
Details
---------
- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2012-08-29T19:25:08.000000000Z
EventRecordID 15891
Channel Application
Computer CI-40531-3.uolcorp.intranet
Security
- EventData
iexplore.exe
9.0.8112.16448
4fecf1b7
jscript9.dll
9.0.8112.16448
4fecf3f0
c0000005
0007713b
1944
01cd860f64190e2c
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\System32\jscript9.dll
3e193a4c-f20f-11e1-8be0-0015c53355e7
Best regards