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Former Member
Aug 30, 2012 at 02:01 PM

IE 9 crashes while running AFP into Portal 7.0 EHP2

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Hello guys, how are you doing?

We are facing a very strange behaviour while running the Portal 7.0.2 with the Ajax Framework Page into Internet Explorer 9 (9.0.8112.1641IC to more exactly)!

The Portal loads fine, but it crashes everytime ( in a intermittent way ). Sometimes it could be recovered, but some times it becomes completely freezed!

Probably the problem is related to IE, not to the Portal, but we looked for a solution into Microsoft forums, unfortunately without success!

We followed this guide to troubleshooting, but didnt help us:

http://windows.microsoft.com/en-us/windows7/tips-for-solving-problems-with-internet-explorer

Does anybody had this problem?

By the way, maybe it is a coincidence, but we notice that this problem happens more frequently while running WD Java applications

Looking at the Windows Log, we found this error log:

---------

General

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Faulting application name: iexplore.exe, version: 9.0.8112.16448, time stamp: 0x4fecf1b7

Faulting module name: jscript9.dll, version: 9.0.8112.16448, time stamp: 0x4fecf3f0

Exception code: 0xc0000005

Fault offset: 0x0007713b

Faulting process id: 0x1944

Faulting application start time: 0x01cd860f64190e2c

Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe

Faulting module path: C:\Windows\System32\jscript9.dll

Report Id: 3e193a4c-f20f-11e1-8be0-0015c53355e7

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Details

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- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2012-08-29T19:25:08.000000000Z

EventRecordID 15891

Channel Application

Computer CI-40531-3.uolcorp.intranet

Security

- EventData

iexplore.exe

9.0.8112.16448

4fecf1b7

jscript9.dll

9.0.8112.16448

4fecf3f0

c0000005

0007713b

1944

01cd860f64190e2c

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\System32\jscript9.dll

3e193a4c-f20f-11e1-8be0-0015c53355e7

Best regards