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Former Member
Aug 30, 2012 at 07:11 AM

Sales order can't transfer to ERP. CRM_ORGMAN 038 Enter an organizational unit

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Hi,

Sales order can't transfer from CRM to ERP.

We have customized organizational profile: sales office and sales group are set as not mandatory fields.

System shows this error:

Enter an organizational unit (Sales)

Message no. CRM_ORGMAN038

Diagnosis

The system could not determine an organizational unit (sales) for this transaction.

System Response

The system cannot derive further organizational data (for example, sales organization) from the transaction. Therefore processes, dependent on organizational data (for example, partner processing, pricing), cannot be executed.

We wish to transfer sales orders to ERP without filled sales office and sales group.

Is it possible?

Denis