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Former Member

Change of Addon Component name for SBO License.

Hello,

I had an issue some time back about an addon that could not connect to SBO due to a 'missing license'.

I later found out that selecting the wrong component for my SBO license caused my addon not to connect.

The reason for selecting a wrong component was because there were 2 components with exactly the same name (although the owner companies were different).

To avoid our users from ending up into a similar scenario, i would like to initiate a name change for our addon component.

Does anyone know how to make such a request to SAP - specifically, whom to address?

Is it likely that SAP will change our addon component name especially since it has already been in use a couple of years now?

Someone suggested I open a ticket with SAP Support with the component SBO-SDK-AA
- however, i was unable to find this component when opening a new ticket and therefore did not know how to appropriately open this ticket.

Kind regards,

Esau Maghanga.

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  • Best Answer
    Posted on Aug 30, 2012 at 08:12 AM

    Hi Esau,

    As this issue is not a problem as such, but more a request for a change, I recommend that you post it as an idea on the Idea Place for SAP Business One.

    Reporting it as a problem to support, will likely only create confusion, and your time and effort might get wasted.

    Regards,
    Johan

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