Merge Account functionality

[Former Member]

Dear Experts,

How to enable 'Merge Accounts' button on search accounts page?

Regards,

Sameer

[VishnAndr · Accepted solution]

Hello, Sameer.

Please check Data Cleansing help topic regarding this button. If you have set up data cleansing already, then you should select two or more entries from the result list and the button will be enabled.

[Former Member · Accepted solution]

Thanks Andrei. I was able to proceed with cleansing case creation.