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Former Member
Aug 23, 2012 at 11:16 PM

SUP 2.1.3, SUP101, SynchronizationException '4000'

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Hi all, I am trying to follow SUP101 tutorial for Android on recently upgraded SUP 2.1.3.

While Application Connection tab in SCC is showing nothing, I ran SUP101Sample app on Android 2.2 emulator, it ended up with SynchronizationException saying ".. failed because Moblink returned authentication status '4' with value '4000'".

Now Application Connection tab in SCC shows a new row with User 'supAdmin', Status 'Online'.

Security Log in Monitoring shows my emulator was authenticated successfully but "The number of registered devices has reached the maximum limit for your license."

So I think my emulator can reach the server ok but is being rejected for some reason.

Sharing your experience would be appreciated.

Bob