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Former Member
Aug 23, 2012 at 10:00 PM

Can't retrieve the information spaces list in BOBJ Explorer after SP4 upgrade


Today I upgraded our BOBJ 4.0 instance from SP2 to SP4 patch 2. This includes BOE, Explorer, and the Client Tools. The upgrade was successful without any issues.

Now in Explorer, when selecting a Universe when trying to access the information spaces that I had created previously before the upgrade I get the error:

Can't retrieve the information spaces list.

Your user profile does not allow you to perform that request (PS 10005)

I am using the administrator account which has full access to the folder that the information space is store in (I double checked). I also explicitly gave full control to the administrator account as well as the administrators group, but I am still getting this error.

I also tried re-exporting my universe to a new folder so that it has a new CUID and then creating a new information space from it but when clicking ok to save, I get the same error above.

I am stuck and out of ideas.

Has anyone seen this before?

Thank you,