Goods are not visible on the Web Shop main page (RUMP UP)

[Former Member]

Hi colleagues.

Help please anybody 🙂

There was the problem with the goods in Web Shop.

Goods are not visible on the page Web Shop.

Below you can see actions performed by us and Prerequisites:

1. Repository was unachieved from Standard archive - WEC20_MDMCATALOG_CONS

2. Taxonomy, Hierarchy and Lookup table data were transferred from CRM via MDMGX

3. Manually created root node in Product Catalogs table in MDM

4. Put technical code (ID) of created node to Product Catalog module in WCEM configuration - field Catalog ID.

5. Fill another necessary fields in Product Catalog module in WCEM.

6. Manually add test record in MDM and linked to node in Product Catalog table, elements from Main Taxonomy and other required fields.

7. In preview mode of WCEM configuration not possible see any records from MDM (but product catalog elements showed correctly)

More information about settings in MDM, CRM,WCB and configuration steps can see in attachment files

Best regardn,

Andrey

[Former Member]

Hi andrey/Javier,

I am working on the ramp up aswell.I had a couple of questions on the same.

1. as we are manually creating product catalog under hierarchy mode, which import map(I am using predelivered content and use predelivered maps) are we using to load product catalog under hierarchy.

2. When we add a document under product catalog, we are not able to see that on webshop.

Please advice.

Thanks.

[Former Member]

Hi Andrey,

You have to set proper data in Data Manager:

- Products must be within an area of the Catalog ID

- Areas must have valid "valid from" date

- Areas must have valid "valid to" date

- Areas must have valid "is valid" value

- Products assignment to area must have valid "valid from" date

- Products assignment to area must have valid "valid to" date

CatalogItem - List price values:

- isValid = true

- valid from

- valid to

- Currency = value set in application common settings

Pawel

[Former Member]

Hello I've exactly the same problem but although I think my configuration follows your above suggestions, products still not apperar in my webshop

My question is, ¿which FM should I debug in order to see my error?

Thanks in advance

[Former Member]

Solved at 50%, I guess there's some cache problems with internet browsers because although erasing the MDM cache does not solve the problem in 100%

[Former Member]

Hi, Andrey

Is it possible problem with leading zeros in product? or it's not your case?

Note 1758852 - How to keep leading zeroes in product IDs (ERP-MDM transfer)

Denis.

[yeushengteo]

Hi,

This note is only for the ERP-WCEM scenario. Not applicable to the CRM-WCEM scenario which was reported here.

Regards.

YS

[Former Member]

Hi, YS

ok,  (((

Denis.

[Former Member]

Hi Denis

Leading zeroes it's no my case, because the products (materials) replicated from CRM to MDM.

Replication from CRM to MDM via MDMGX and Initial Load R3AC1 is successfull.

But on the WebChannel web shop page this products are not visible.

I have suggested that the problem in authirizations of technical user, which uses RFC Destinations from SAP NW AS Java (Web Channel) to MDM.

According Security Guide for SAP Web Channel 2.0 (paragr. 8.3.2 see please screenshot), user of WEC_MDM_DEFAULT destination must assign the role WEBCHANNEL_CATALOG_DISPLAY_ROLE.

But this role does not exist in the system (SAP MDM, SAP NW).

Please give me advice about this.

[Former Member]

Hi,

I am pretty sure, that your prices are not correct or at least they do not match your WCEM settings => no price was found => no products are visible. Can you provide us a screenshot, where you can see the defined proces on the product level?

Try to manually write down a price into the price definition. Your products should show up thereafter

[yeushengteo]

Hi,

Have you also maintained the list price of your product in your MDM?

Best regards.

YS

[Former Member]

Hi Sheng

Yes. Price for product is present in MDM.

If you know, please tell me what fields are mandatory for the product in MDM and CRM to displayed in the shop?
Maybe you have a screenshot of the MDM or CRM?

Best regards,

Andrey