Skip to Content
0
Former Member
Jul 05, 2005 at 02:30 PM

Error: when trying "send To" in KM folder.

44 Views

Hi All,

We are running EP6.0 SP9,KM SP9.

I have configured the Server = <b>'my company's Exchange-Server'</b> and Type = <b>SMTP</b> in System Administration > System Configuration > KM > CM > Utilities > Channels > Email Channel > EMAIL.

But still, In KM folders (for ex: <b>/documents/test</b>), when i try to <b>"send To"</b> a file (say abc.txt), i am unable to email to any of the portal users.

I get the following error: "<b>The e-mail server could not be reached when the system was trying to send the message.</b>"

I have also restarted the server. But, there is no change.

Any idea? What else should i do? Am i missing something??

Please help me in this regard. Thanks in advance.

<b>Regards,

Sai Krishna.</b>