so it's a known problem as far as I found that when you print a delivery with packaging details, this will print automatically the packaging PLD. In order to prevent that, i created a dummy packaging PLD that I defined as default one and in the "document properties" I set up "number of copies" = 0.
Now when I print my delivery, I don't have anymore the packaging layout but when i try to print from user's computer, nothing happened, nothing is printed and preview show nothing.
I tried on my computer with user's login and it's working and I really don't understand why.
I tried another solution I read in the forum which is to setup as default printer for packaging PLD the PDF printer, but it's not working.
Any idea ? or other solution ?
edit: we use SAP 8.82.