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Former Member
Aug 22, 2012 at 03:33 PM

Problem with Stop Navigation from Activity to IR


Standard Scenario:

  1. When user choose activity from Agent inbox and clicks on EDIT button then it checks the Org data for account, if account is assigned to single sales Org then it does not gives the pop-up and open the activity in Edit mode on same screen.

2. and if Account is assigned to multiple sales org then it gives the pop-up and navigate to IR screen (Which I have to stop)


in case of multiple sales org we have to suppress the Pop-up and have to stop the navigation from Activity to IR

what i done:

i have written the where it determine the sales org data to always determine only one sales org with some condition

Now it is suppressing the pop-up because it gets only one sales org....but problem is that it is still navigating to IR screen which must not..

can any one please help me to stop the navigation?