Technical Monitoring - Exception/some performance Data Missing SP03

[Vivek_Hegde]

Hi All,

We are currently at SP03 and all the configuration for tech monitoring is performed without any errors.
when we take a look at the tec monitoring dashboard not all the data is showing up,like exception data
System Logs,dumps and database metrics. Also Response time related data in performance. All these data are coming perfectly in RCA
workcenter. Just wondering is it a bug in SP03 or anythis that I have missed during config ? pls guide.

Screenshots:

Regards
Vivek

[Former Member]

hi,

please check in the details block, select your metric and select Metric trouble shooting, this exactly point out where you are missing.

check the sap note 1618858Grey metrics in Technical System Monitoring UI

check in Landscape browser, DB status for your system is green

Check EFWK framework,and CCDB any store, extractor get failed.

You can also check in Alert directory browser, those metrics are active status?

Please check and update.

Thanks,

Jansi

[Vivek_Hegde]

Hi,

Yes I tried the above mentioned steps but no success so far. Interestingly the SAP note you have mentioned has a solution for the "Response time" metric being grey, when i implemented this note tere was no change in the metrics. I have raised a oss message with SAP and i will update you on their reply for this. I guess this is some kind of a bug in sp03. let's see..

Thanking You ,

Rgds

Vivek

[ZhangMingquan]

Hi Vivek,

Make sure you assign "Diagnostics Relevant" correctly in Managed System Configuration step 1.

Please refer to this page:

http://wiki.sdn.sap.com/wiki/display/SMSETUP/Maintenance+of+Product+in+the+System+Landscape

After that, rerun automatic activities in step 8.

Regards,

Mike

[Vivek_Hegde]

Hi Mike,

Thank you for the reply.

The data is available in Root Cause Analysis workcenter and correct product is assigned as well. I believe if the data is coming correctly in RCA workcenter then it should also come in Tech Monitoring. Am I right? Is there any thing that I am missing here.

Pls suggest.

Rgds

Vivek

[ZhangMingquan]

Hi Vivek,

Could you please also post the screenshot of Metric Troubleshooting here?

It will help us to find the root cause.

Regards,

Mike

[Vivek_Hegde]

Hi Mike,

SAP is still working on this issue. Once I have the resolution, I will share this here.

Rgds,

Vivek