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Aug 20, 2012 at 10:34 AM

Document View on client software shows HTML code instead of formatted text


Our company has been using uPerform version 4.4 for almost 1 year now. We have hundreds of users in the environment with no issues. Recently we got in some new PC's which we imaged and installed the uPerform client. When I open the client and access a file from my server the Screen view looks fine.. But the "Document" view in the client shows what appears to be HTML code instead of formatted/readable text. Ancile pointed me to Windows Imaging Component but has not helped. Has anyone else experienced anything similar or have any ideas of the solution?