Unable to view Information spaces/views on iPad

[shai_greenberg]

All content can be viewed using the Explorer application from the BI

Launch Pad. However I can't see any of the content created using

Experience app on the iPad.

Exploration views and favorites are empty, Information spaces tab does

not appear at all.

I'm using Experience 1.0.2 for the iPad. I recall this occured in Explorer 4.0.6 too, before I upgraded to 4.0.7 (which doesn't support sp04).

The BO version is 4.0 sp04 which was updated from sp02. explorer is sp04 as well.

I have created information spaces and exploration views in a public

folder. I've tried creating both using the "Manage Spaces" for an excel

file on the server and by uploading a spreadsheet via the home tab. I'vetried copying the content to the user's personal folder.

The content was created using the Administrator account, which is also

the account I'm using to connect from the iPad.

Any help would be appreciated.

Shai

[CdnConnection · Accepted solution]

Shai,

   You have 3-key apps in iPad you can use:

-SBO Explorer 4.0.8

   - This work with Explorer XI 3.2 w/ SP3 or SP4

   - BI 4.0 Explorer below Feature Pack3

- Experience 1.02

    - This work Explorer BI 4.0 w/ Feature Pack3 and SP4

- SAP BI 4.2.1

    - This work with BI 4.0 w/ feature Pack3 and SP4

         - Use with Crystal Reports and WebI (limited feature)

If you still have problem what you can try is delete BI Experience APP and re-install again.  I had one of customer with similar problem and after I re-installed the APP all work again.

Regards,

Ajay

[shai_greenberg · Accepted solution]

Thanks Ajay,

Apparently I was trying to connect while the application was set to offline mode.

Using online mode, I can't connect to the server. After a long period where I get the message "A server with the specified hostname could not be found".

I use the following connection settings:

http://server_ip:8080/explorer

with system name:

system_name:6400

obivously with the server and the system replaced with the relevant values.

This happens using either Explorer 4.0.8 or Experience 1.0.2, connecting to BO 4.0 sp04.

I've also tried reinstalling the applications.

As mentioned I have no problem accessing Explorer using BI Launch pad.

Thanks,

Shai

[Former Member · Accepted solution]

Shai,

can you try the server IP instead of the name.

[shai_greenberg · Accepted solution]

That did the trick, thanks!