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Former Member
Aug 10, 2012 at 05:44 PM

Starting Startup Agent sapstartsrv Failed

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Hi,

We were amid EHP5 upgrade for ERP in the downtime phase. While restarting the instance the SAP didnt restart and following
message was prompted on execution startsap r3, sapstartsrv service is getting timeout.

I had checked through SDN for a similar error and the person had addded SAPSYSTEM parameter in start profile. I have both the start and
instance profile having the parameter. I was initially at Kernel Rel720 SP46 when I received the error. I have upgraded the kernel to Rel720
SP201 now.

Also that no log is being updated in /DVEBMGS00/work folder as the
instance is not getting started.

********************

PGERPDEV:pedadm 149> startsap r3
Checking PED Database
Database is running
-------------------------------------------
Starting Startup Agent sapstartsrv
FAIL: Timeout
Startup of Instance Service failed
See /home/pedadm/startsap_DVEBMGS00.log for details

************************

startsap_DVEBMGS00.log

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Trace of system startup/check of SAP System PED on Fri Aug 10 16:47:09 IST 2012

Called command: /usr/sap/PED/SYS/exe/run/startsap start

-------------------------------------------
16:47:10
Starting Startup Agent sapstartsrv

-------------------------------------------
16:49:11
Startup of Instance Service failed

-------------------------------------------
16:49:11
See /home/pedadm/startsap_DVEBMGS00.log for details

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Please advice.

Regards,
Vishal