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Former Member

Privileges stuck in "Pending" state, created users not flowing to ABAP clients.

Hello all,

I’m running IDM 7.2 SP4. I have some assigned privileges that are stuck in status “pending” and “Not allowed” UI. When I try to delete them with the hope of reassigning, I cannot. Also when I try to create a user via UI, I see the user in the UI with status "Pending" for privileges but not in the ABAP clients.Below are the errors and warnings i'm getting.

Pass: UpdateABAPUser

IniFile.getSectionValues /usr/sap/IDM/identitycenter/KEY/Keys.ini (No
such file or directory)

got RuntimeException - undefined: Cannot convert null to an object. HINT: Check
line 7 in the script sap_abap_handlePasswordDisabled

Failed running function in string


Marking entry as failed. Exception was: undefined: Cannot convert null to an object.

Pass: Trigger notification: assignment failure

Executing sap_core_getSkippedOK() got RuntimeException -
org.mozilla.javascript.EvaluatorException: uSelect(select avalue from
idmv_value_basic_active where attrname='MX_ATTRIBUTE_VALUE' and
mskey=not-existing-mskey and rownum<=1) got exception
java.sql.SQLSyntaxErrorException: ORA-00936: missing expression HINT: Check line
20 in the script sap_core_getSkippedOK

The keys.ini is in the only defined location. Any ideas/help

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    Former Member
    Aug 10, 2012 at 04:27 AM


    Quite a few different issues here, but i'll focus on the "stuck in pending" state first.  This is a common issue we have had, it can be caused by many different reasons, and has various methods to fix it. 

    In order to have the dispatcher "re-check" the link to see if you can force it to retry

    UPDATE mxi_link

    SET mcCheckLink = GETDATE()

    WHERE mcUniqueID = <put the unique id of the mxi_link entry here>

    If that doesn't work, you'll have to have support send you a stored procedure to get them out of pending.  Sorry, but i can't distribute it.

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    • Former Member Former Member


      I don't have the specifics on how the dispatcher checks links in the mxi_link table, but what I do understand is that the runtime engine will scan the mxi_link table and look for entries where the mcCheckLink column is less than the current date/time.

      This is not a fix/all by any means.  If you have this issue, i'd recommend you open up an SAP message and they will provide you with a stored procedure that automitically fixes these usres stuck in pending state.  Sorry I don't have additional info on the specifics.