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Aug 09, 2012 at 02:49 PM

ICI Processed Emails

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Hi Team,

Can you help me out in getting the information of where the ICI Processed Emails will be available. Only the ERMS Emails will be available in the Agent Inbox, but the emails which are processed via ICI will not be available in CRM system.

Where can we get this information from????

Regards,

Raj