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Diagnostics Agent on Fly Issue


Let me brief about the environment where I wanted to install diagnostics agents on the fly.

We've mscs clustered switch over environment for ECC EHP5 production.Following is the details of it.

NODE A (Physical) NODE B (Physical)

CI (locally installed) DI

Database (Virtual host)

ASCS (virtual host)

Have enabled Agents on the fly feature for both physical nodes ,I could see the agents created for virtual hosts but under Managed Systems Configuration->Hosts I see the Diag Agent Status as Not Found for virtual hosts,Can please help to fix this issue?

Another issue is during the Managed System Configuration in Assign Diagnostics Agent , for system type Database I cannot assign the diagnostics agent (Agent on Fly created for DB on virtual host) to it .

I followed the below link to configure the agents on Fly feature .

Solution Manager version is 7.1 SP5

Also I would like to know the other ways of installation diagnostics agents on HA environment like above.

You can see the screen shots attached.


issue1.JPG (32.6 kB)
issue2.JPG (73.3 kB)
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2 Answers

  • Posted on Aug 09, 2012 at 08:54 AM


    this is probably due to the fact that you did not yet setup the managed system. In the managed system system setup you assign the nodes to the servernames. After you have done that they should appear as "Started".

    Please also check in the Agent Administration UI which nodes are connected (using the "More Details" button).

    Best Regards,


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    • Former Member

      Michael ,

      Thanks ..What I did is went to Agent Administration->selected each logical host names properties and chosen Reset Server Name ,After that the Agents On-Fly appeared in Managed system configuration and I completed the Managed system setup now.

      Probabaly you can also help me with the system monitoring using yahoo widget , System Configuration status is not appearing on widget display and the data is also not being collected.I checked CCDB status and all extractors are working fine .

      Any idea how to fix this???

      sysmon.JPG (20.6 kB)
  • Posted on Nov 09, 2012 at 07:09 PM

    Hi Khaiser,

    Let me know if you could able to resolve this issue. We are also facing the same issue and not able to fix. Thanks.



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