on 08-08-2012 3:17 PM
Hello All,
I have 2 issues in SRM5 extended classic scenario.
1) User created SC converted to PO-confirmed – invoiced in backend. Now they want to cancel confirmation but they are not able to do it. We are getting status BBP_PD as shown in below. Could you please tell me what is the issue.
Status Description Inactiv
HEADER I1015 Awaiting Approval X
HEADER I1021 Created
HEADER I1038 Complete
HEADER I1106 Shopping cart ordered
HEADER I1129 Approved
0000000001 I1111 Item in Transfer Process X
0000000001 I1112 Error in transmission X
0000000001 I1113 Follow-on Document Created
2) 2) In another case, status of SC is approved but PO is not created. Status from BBP_PD is as below. Kinldy help me what is the reason for these two issues.
Status Description Inactiv
HEADER I1015 Awaiting Approval X
HEADER I1021 Created
HEADER I1038 Complete
HEADER I1106 Shopping cart ordered
HEADER I1129 Approved
0000000001 I1111 Item in Transfer Process
Thanking you
Regards
Sharan
Hi Sharan,
Regarding 1st issue, BBP_PD status of shopping cart is correct. Could you please provide details where you perform Confirmation in SRM?Also do you have GR Based IV active on the PO? If so then you can not reverse confirmation until you reverse the Invoice (i.e. Credit Memo).
Regarding 2nd issue, It looks like that Shopping cart is trying to send the PO back but stuck. Please verify that CLEAN_REQREQ_UP and BBP_GETSTATUS_2 jobs are running. You can manually run CLEAN_REQREQ_UP program with the shopping cart and push the cart to convert PO.
Hope this helps.
Thank you
Ritesh
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Hi Ritesh,
Thanks for you solution. I had found the reason fro first issue. What you said it is correct. due to credit memo was generated it was not allowing to change or process PO.
for second issue, even though above said progtrams are working normally still system is fail to generate PO.
Could you please help me more on this. I followed the steps you said. I manually did "Clean_reqreq_up" programm but no sucess.
Kindly help on this.
Thanking you
Regards
Sharan
Hi Sharan,
Can you please check in RZ20 or Application monitor in Portal if there is any error for this SC, May be there is some data inconsistency, Also please run report BBP_ALERT_SB_NOTTRANSFERED that will change status of I1111 to I1112 and you will get some error if there is any with that shopping cart.
Thank you
Ritesh
Hi Sharan,
Did you try to executing Report BBP_ALERT_SB_NOTTRANSFERED? Once you execute this report check status in BBP_PD you should see status I1112.
Also, Please refer the http://scn.sap.com/thread/1230734 ; In here Nag referred one alternative to over come the error by debugging in case above Report do not work.
Thank you
Ritesh
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