SPRO - Change Returns Control - Return Reasons

[Former Member]

Hi,

Can anyone tell me where the Return Reason drop down list values are stored in SPRO?

I've looked everywhere but cant seem to locate it

Many Thanks

[Former Member]

Hi

    SPRO --> IMG --> Sales & Distributions --> Sales -->Sales Documents  ---> Sales Document Header-->  Define Order Reasons

Check and revert

[Former Member]

The list of options for Define Order Reasons is not the same as the values in the drop down list for Return Reasons

[bsivasankarreddy_reddy]

hi

it means , numric numbers or total order reason

like

z1- customer damage return  one of the order reason

you can see whole , it see the drop down list only    customer damage return

can tell me

[Former Member]

The list I needed was in the following location

SPRO ->  Sales/Dist -> Sales  ->  Advanced Returns Management  -> Define Return Reasons for Customer Returns

Thanks for the help

[bsivasankarreddy_reddy]

hi

check below screen , here what are the reasons you define that particular reasons it comes at VA01,

you path i can not find the spro

please check this

[former_member182378]

Brian,

Could you please verify the path?

I can not find it.

In which field do you use this return reason? (in sales order or.........)

[Former Member]

The sales order reason is different to the return reason... Here is a screenshot of the list I was looking for

[bsivasankarreddy_reddy]

hi

which verson you can use ,