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Invoice cancellation does not clear invoice

Former Member
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All

I cancelled invoice ( SD Billing document ) and observed -

1. It creates credit entry in customer account with Posting Key 11 ( Credit Memo )

2. Invoice cancellation posts accounting document RV ,

3. Accounting document (RV) posted earlier is not cleared by new accounting document (RV).

This invoice was cancelled several times during testing in development environment. Earlier same invoice had following output which seemed fine.

1. Invoice cancellation creates credit entry in customer account with Posting Key 12

2. Invoice cancellation posts accounting document AB

3. Accounting document (RV) posted earlier was cleared by new accounting document (AB).

I am not sure why system behavior is changed. I have browsed a lot on this topic and got hold of a few notes. But still do not have a clear picture.

Please suggest.

Accepted Solutions (0)

Answers (3)

Answers (3)

Lakshmipathi
Active Contributor
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1. It creates credit entry in customer account with Posting Key 11 ( Credit Memo )

2. Invoice cancellation posts accounting document RV ,

3. Accounting document (RV) posted earlier is not cleared by new accounting document (RV).

  1. Go to OB40, select the Account Key which you have assigned in your pricing procedure and click on "Posting Key'.  Check what is maintained there
  2. Go to VOFA, select the cancellation billing type and execute.  There check for the field "Document Type"
  3. Check with your FI guys who would have made some changes which is causing the issue.

G. Lakshmipathi

Former Member
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Hi,

    Posting keys for outgoing invoices are should be determined based on the settings assigned in Tcode-OBXW. Another thing the accounting document type for a billing document is determined based on the assignment you made for billing type in VOFA.

Also check Tcode-OB41 but normally posting keys are determined based accounting document types

Former Member
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VOFA  -> Invoice Billing type ZF30 is mapped to RV document type AND S1 as Cancellation billing.

              S1 Billing type is not mapped to any document type.

              RV document type has AB as reversal document type.

OBXW -> It specifies Posting key for customer outgoing invoice. While we are talking about invoice cancellation / reversal.

In Transaction "AGD - Customer item outgoing invoice " , Posting key 11 is specified for credit transaction. I believe this is standard SAP's default setting.

OB41 -> PK 01 is mapped to PK 12 as reversal posting key.

bsivasankarreddy_reddy
Active Contributor
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hi

in OBXW , settings fine

once check production level also , same process document , i think  it will AB document only, posting key 12 ,

please check production level also ,

bsivasankarreddy_reddy
Active Contributor
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hi

check the OBA7 , here RV document type at properties tab Reverse doc. type field , it is RV , AB or nil

please check this first

Former Member
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Hi Bojja

OBA7 -> RV has AB doc type as reversal document type. This setting is same in Production as well.