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Former Member
Aug 07, 2012 at 07:09 AM

Invoice cancellation does not clear invoice

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I cancelled invoice ( SD Billing document ) and observed -

1. It creates credit entry in customer account with Posting Key 11 ( Credit Memo )

2. Invoice cancellation posts accounting document RV ,

3. Accounting document (RV) posted earlier is not cleared by new accounting document (RV).

This invoice was cancelled several times during testing in development environment. Earlier same invoice had following output which seemed fine.

1. Invoice cancellation creates credit entry in customer account with Posting Key 12

2. Invoice cancellation posts accounting document AB

3. Accounting document (RV) posted earlier was cleared by new accounting document (AB).

I am not sure why system behavior is changed. I have browsed a lot on this topic and got hold of a few notes. But still do not have a clear picture.

Please suggest.