I have a situation where user want to create the returns order for free of charge item. in the invocie i have the free of charge itemcategory is TANN and i have created a new itemcategory with reference to RENN as ZREN and made item category determinaiton as RE-NORM-TANN_ZREN. but wheni create return order with reference to the invoice, i still dont see the item determining automatically.
could you all please suggest where i am making the mistake.
thanks and regards