on 08-06-2012 2:34 PM
I have a situation where user want to create the returns order for free of charge item. in the invocie i have the free of charge itemcategory is TANN and i have created a new itemcategory with reference to RENN as ZREN and made item category determinaiton as RE-NORM-TANN_ZREN. but wheni create return order with reference to the invoice, i still dont see the item determining automatically.
could you all please suggest where i am making the mistake.
thanks and regards
made item category determinaiton as RE-NORM-TANN_ZREN.
Most probably the above configuration is incorrect.
Best way would be to copy the configuration of RENN in VOV4 and create your own item category determination.
E.g.
Standard is = RE NORM ____ REN RENN
What you have configured is not in line with standard
PS: Every step of your configuration involving ZREN should be a mirror image of configuration done in Standard SAP for RENN. Then the process would work.
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Dear All,
Thanks for your inputs.
i was actually investigating the scenario why i was not able to get the item category determination correct.
this is the actual configuration:
for the returns they have the configuration correctly RE-NORM-ZREP
for the returns of free goods, we needed to have the RE-NORM-ZREP- ZREN (which is the free goods return item category). but this i can not set up because they already have one more entry RE-NORM-ZREP- ZRNN which is also for the returns, but for BOM material.
now i am not able to make the correct itemcategory determinaiton. could you all please suggest if there is any other way i could solve this issue.
thanks in advance for all your help.
RE-NORM-ZREP- ZREN
RE-NORM-ZREP- ZRNN
In VOV4, item category determination, you can not have both ZREN and ZRNN as default item categories.
In VA01, during creation of sales order, one item category shall be defaulted. The other one has to be manually changed by the user,
E.g.
in VA01, default item category is ZREN, user wants ZRNN, then he/she has to manually type in ZRNN (in place of ZREN).
For your above requirement, in VOV4, in field "MITCa" give ZREN
Thus entry shall look like:
RE-NORM-ZREP- ZRNN, ZREN
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Ramesh,
In the link you have provided, a "helpful post" contains -
Normally in business scenarios whenever you are operating free schemes you will not take back or reverse the transaction
Why would a company not take back the free goods?
If company wishes (based on their business decision) they would take / retrieve the free goods, this is "normal".
Hi,
Please check your settings in VOV4.
Make sure that you have maintained everything correctly as "ZREN" as the default item category.
Also,ensure that copy controls have been set up for this.
Regards,
Krishna.
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Hi,
You said order type as RE, check whether you have z order is it the same standard RE
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1. check what default item category are you getting in your return order?
2. in copy control, t code VTAF, check for Invoice > RE order, at item level, what is the item category set for TANN?
2b. Set ZREN, as item category for TANN > ZREN, in VTFA; Invoice > RE order
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