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Incident Management search Criteria using customizied t.code

Hi Expert,

I have configured cutomized Service desk like ZMIN /YMIN in Solman 7.1 SP05.

In ITSM workcenter CRM screen. I am not able to search particularily ZMIN or YMIN ticket.

How to customizied the CRM search Screen using t.code search.

Please help on it.

Rg,

Karthik

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  • Best Answer
    Posted on Aug 06, 2012 at 07:19 AM

    Choose search criteria "Transaction type" and enter the value ZMIN or YMIN

    Regards,

    Diana


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