BusinessObjects XI 4.04 FP1 Report Conversion tool

[Former Member]

Hi:

We are trying to use the Report conversion tool in BusinessObjects XI 4.04 FP1 and every time we do we get the error, Failed: Error on Web intelligence server.

Ant help on what we are doing wrong?

Brad

[former_member188911 · Accepted solution]

Hi Brad,

Can you provide the exact steps you are following and details on source and destination environments?

From the title i see you are connecting from BI4.0 to a previous version, both with administrator account, this should exclude permission errors.

I also assume that you have checked both deployments and all  servers are up and running ,  enabled.

Try also to perform the same conversion on the source environment to see if the error is there.

Another useful thing you can do is to activate traces for the Report Conversion Tool  see https://service.sap.com/support/notes/1267366 for how to, should be valid for BI4.0 as well, you can also launch the executable with -trace 'xs' parameter

Thanks

Simone

[Former Member · Accepted solution]

Hi Simone:

Since I could not get this to work on any existing report I created a new Deski report that contains 1 dimension and 1 measure.  The source file is on our current production system XI 3.1 SP4 and destination is the new 4.04 SP1 system.

I am able to successfully convert the test file in the production system XI 3.1 SP4 using the XI 3.1 RCT tool.  All the services are up and running and the universe is also in both systems.

Below are the two trace files created, I have to be honest I not sure what I am looking for in these trace files.

First trace file:

FILE_TYPE:DAAA96DE-B0FB-4c6e-AF7B-A445F5BF9BE2

ENCODING:UTF-8

RECORD_SEPARATOR:30

COLUMN_SEPARATOR:124

ESC_CHARACTER:27

COLUMNS:Location|Guid|Time|Tzone|Trace|Log|Importance|Severity|Exception|DeviceName|ProcessID|ThreadID|ThreadName|ScopeTag|MajorTick|MinorTick|MajorDepth|MinorDepth|RootName|RootID|CallerName|CallerID|CalleeName|CalleeID|ActionID|DSRRootContextID|DSRTransaction|DSRConnection|DSRCounter|User|ArchitectComponent|DeveloperComponent|Administrator|Unit|CSNComponent|Text

SEVERITY_MAP: |None|S|Information|W|Warning|E|Error|A|Assertion|F|Fatal

HEADER_END

|D7C3C51F3924471289039F82841DF1970|2012 08 06 10:20:11.196|-0700|Error| |>>| | |TraceLog| 2936|   1|main            | ||||||||||||||||||||com.bo.migration.MigrationApp||Error in reading properties file

java.io.FileNotFoundException: .\MigrationSystem.properties (The system cannot find the file specified)

          at java.io.FileInputStream.open(Native Method)

          at java.io.FileInputStream.<init>(FileInputStream.java:120)

          at java.io.FileInputStream.<init>(FileInputStream.java:79)

          at com.bo.migration.MigrationApp.<clinit>(MigrationApp.java:449)

          at com.bo.migration.MigrationTool.main(MigrationTool.java:648)

Second Trace file:

FILE_TYPE:DAAA96DE-B0FB-4c6e-AF7B-A445F5BF9BE2

ENCODING:UTF-8

RECORD_SEPARATOR:30

COLUMN_SEPARATOR:124

ESC_CHARACTER:27

COLUMNS:Location|Guid|Time|Tzone|Trace|Log|Importance|Severity|Exception|DeviceName|ProcessID|ThreadID|ThreadName|ScopeTag|MajorTick|MinorTick|MajorDepth|MinorDepth|RootName|RootID|CallerName|CallerID|CalleeName|CalleeID|ActionID|DSRRootContextID|DSRTransaction|DSRConnection|DSRCounter|User|ArchitectComponent|DeveloperComponent|Administrator|Unit|CSNComponent|Text

SEVERITY_MAP: |None|S|Success|W|Warning|E|Error|A|Assertion|F|Fatal

HEADER_END

kctBuildInfo.cpp:480:void __cdecl CadenzaTools::BuildInfo::initialize(const class bo_utf8string &): TraceLog message 1

|1a202b66-c03e-1814-e801-08f8312fcede|2012 08 06 10:25:41:201|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||**ERROR:kctBuildInfo:Build info already initialized [kctBuildInfo.cpp;480]

umpcdzmanager.cpp:111:bool __thiscall UMPCdzManager::Initiate(const char *,const char *,const class ucs2string &): TraceLog message 2

|f8afbe24-5f15-4364-bb46-8153da7d5e83|2012 08 06 10:25:43:176|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||UMP: ERROR: UMPCdzManager::CdzInitInstance ExtensionFactory Raw IOR [umpcdzmanager.cpp;111]

..\session\kagtsess.cpp:81:struct BOSuccess __cdecl BOSessionAgentRegistration::ProcessMessage(class BOMsg &): TraceLog message 3

|d731e7aa-a172-bc64-697e-5e44ee9813fa|2012 08 06 10:25:44:466|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||BOSessionAgentRegistration::ProcessMessage 1 

..\session\kagtsess.cpp:97:struct BOSuccess __cdecl BOSessionAgentRegistration::ProcessMessage(class BOMsg &): TraceLog message 4

|d6efc907-a17f-b094-eac7-b459b8802fb1|2012 08 06 10:25:48:381|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||BOSessionAgentRegistration::ProcessMessage 3 

.\encomsession.cpp:1279:long __stdcall EnCOMEnterpriseSession::Terminating(struct IUnknown *): TraceLog message 5

|e4587e9f-2d5d-d114-3ad1-9d415dc338a8|2012 08 06 10:26:02:209|-0700|Debug|Error|<<|E|X|javaw| 2936|2336||{|0|1|0|1|EnCOMEnterpriseSession.Terminating|localhost:2936:2336.19:19838|-|-|EnCOMEnterpriseSession.Terminating|localhost:2936:2336.19:19838||||||||||||Step :Terminating

.\encomsession.cpp:1279:long __stdcall EnCOMEnterpriseSession::Terminating(struct IUnknown *): TraceLog message 6

|7c61468c-5e41-cde4-f8b2-7939a6c63756|2012 08 06 10:26:02:209|-0700|Debug|Error|<<|E|X|javaw| 2936|2336||}|0|1|0|1|EnCOMEnterpriseSession.Terminating|localhost:2936:2336.19:19838|-|-|EnCOMEnterpriseSession.Terminating|localhost:2936:2336.19:19838||||||||||||Step :Terminating: 0

connectionmanagerfactory.cpp:74:class stdx::shared_ptr<class CCIS::ConnectionManager> __thiscall CCIS::ConnectionManagerFactory::CreateFromSession(const class bo_utf8string &): TraceLog message 7

|93f1d319-1492-97f4-0892-0af267fa1979|2012 08 06 10:26:02:209|-0700|Error|Error|>>|E|X|javaw| 2936|2336|| |0|2|0|0|-|-|-|-|-|-||||||||||CCIS||Uncaught Exception in SilentScope: ConnectionManagerFactory::CreateFromSession: 0.063 Args=(serializedSession="3&1=Administrator account,0P&2r=USTEMA0110.nestle.com:6400,8P&35=Administrator,0P&3k=@USTEMA0054.nestle.com:6400,8P&4E=2982576JTtpGTM0ctZtMIb6,0P&4F=12,0P&5U=2982577JekgvD5FPd2EHtSg2982576JTtpGTM0ctZtMIb6,0P&63=token,0P&7r=46138,03&PP=1033,03&S5,08&Tm=3650,03&Tn={3&U=3,03&.1={3&2=725,03&O=FavoritesFolder,0P},2z&.2={3&2=726,03&O=PersonalCategory,0P},2z&.3={3&2=727,03&O=Inbox,0P},2z},2z&lu=1033,83&pa,0P&uy=-8338851134256554063,0L")

..\universe\kunv.cpp:2855:class ibo_ptr<struct ConnectionServer::Dictionary> __cdecl _BOUniverse::GetDictionary(void): TraceLog message 8

|98c1de08-f591-dc84-1a87-b648998efe0b|2012 08 06 10:26:02:225|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|2|0|0|-|-|-|-|-|-||||||||||||_BOUniverse::GetDictionary () :Cannot load Dll 

boxmlvarhelper.cpp:2335:void __thiscall BOLiteSyntaxicNode::MoveToNextArgStream(void): TraceLog message 9

|577d44b0-3f61-6974-c987-946514cd6d7e|2012 08 06 10:26:53:364|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||Unexpected call to BOLiteSyntaxicNode::MoveToNextArgStream()

boxmlvarhelper.cpp:2335:void __thiscall BOLiteSyntaxicNode::MoveToNextArgStream(void): TraceLog message 10

|bd233d64-5a6d-4564-aaa7-b792de350b17|2012 08 06 10:26:53:367|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||Unexpected call to BOLiteSyntaxicNode::MoveToNextArgStream()

boxmlvarhelper.cpp:2335:void __thiscall BOLiteSyntaxicNode::MoveToNextArgStream(void): TraceLog message 11

|fc8bbaab-fd6b-57a4-483a-147e0b0ce476|2012 08 06 10:26:53:369|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||Unexpected call to BOLiteSyntaxicNode::MoveToNextArgStream()

kdgSerializeManager.cpp:413:long __stdcall dgSerializeManagerImpl::LoadDocument(const class bo_utf8string &,const class ibo_ptr<struct DX::idgDocExpress> &,struct WICDZAutoSave::IWebIDocAutoSaveMgr *,class ibo_ptr<struct idgDocument> &,enum idgSerializeManager::ReturnCode &): TraceLog message 12

|eaa67ba4-2d3f-1d84-abe0-948a090e974d|2012 08 06 10:26:53:550|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||**ERROR:SRM:Null resource factory [kdgSerializeManager.cpp;413]

BlobManagerImpl.cpp:239:bool __thiscall BlobManagerImpl::getBlobManagerRootPath(class bo_utf8string &): TraceLog message 13

|3e00cbd8-ca75-1584-1b04-89bcfbc014ee|2012 08 06 10:26:55:398|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||**ERROR:BlobManagerImpl:SESSION_BLOB_Directory property not found ! [BlobManagerImpl.cpp;239]

bo_file.cpp:2220:bool __cdecl bo_fileutf8::createDir(const class bo_utf8string &): TraceLog message 14

|446e66e0-89f7-8684-1a16-75413d505d08|2012 08 06 10:26:55:402|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||bo_fileutf8::createDir (C:\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\BRepository/) : Access is denied.

kctblobmanager.cpp:1796:long __stdcall ctBlobManagerFactoryImpl::CreateBlobManager(const class bo_utf8string &,const class bo_utf8string &,class ibo_ptr<struct CadenzaTools::ictBlobManager> &): TraceLog message 15

|24d61b51-8739-d7d4-6a2e-d5b2e4807e6d|2012 08 06 10:26:55:405|-0700|Error|Error|>>|A| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||**ASSERT:ctBlobManager:Blob:Cannot create directory : C:\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\BRepository/ [kctblobmanager.cpp;1796]

BlobManagerImpl.cpp:292:long __thiscall BlobManagerImpl::createBlobManager(class ibo_ptr<struct CadenzaTools::ictBlobManager> &,class ucs2string &): TraceLog message 16

|153e41cf-02c4-48d4-7b3a-85e514530fae|2012 08 06 10:26:55:409|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||**ERROR:BlobManagerImpl:pFactory->CreateBlobManager() [BlobManagerImpl.cpp;292]

BlobManagerImpl.cpp:381:struct CadenzaTools::ictBlobManager *__stdcall BlobManagerImpl::GetIctBlobManager(class ucs2string &): TraceLog message 17

|565d85ba-a2ca-4ec4-4a33-5219827b9569|2012 08 06 10:26:55:412|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||**ERROR:BlobManagerImpl:createBlobManager Failed : -2147467259 [BlobManagerImpl.cpp;381]

xmlDriver.cpp:272:long __stdcall `anonymous-namespace'::DgXmlDriverImpl::InitResourceManager(class ibo_ptr<struct idgDocument> &): TraceLog message 18

|18cfe39d-190c-1dd4-392f-b533360cfc52|2012 08 06 10:26:55:438|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||DG_SRMD_XML: ERROR: Received unknown exception

kdgSerializeManager.cpp:1020:long __stdcall dgSerializeManagerImpl::LoadMemStateAndCacheResources(struct idgSrmStore::DGDOCSPEC &,class bo_utf8string &,const class ibo_ptr<struct DX::idgDocExpress> &,bool,class ibo_ptr<struct idgDocument> &,enum idgSerializeManager::ReturnCode &,class ucs2string &): TraceLog message 19

|1f32edca-4fa0-3fd4-c831-fa805281ff58|2012 08 06 10:26:55:456|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||**ERROR:SRM:An internal error occured while SRM is calling idgSRMDriver->InitResourceManager : -2147467259 [kdgSerializeManager.cpp;1020]

kdgSerializeManager.cpp:866:long __stdcall dgSerializeManagerImpl::LoadMemStateAndCacheResources(struct idgSrmStore::DGDOCSPEC &,class bo_utf8string &,const class ibo_ptr<struct DX::idgDocExpress> &,bool,class ibo_ptr<struct idgDocument> &,enum idgSerializeManager::ReturnCode &,class ucs2string &): TraceLog message 20

|b85ff639-d797-1f54-2ab2-a5cf1bda6d9e|2012 08 06 10:26:55:476|-0700|Information|Error|>=|E|X|javaw| 2936|2336|| |0|0|0|0|-|-|-|-|-|-||||||||||||Uncaught Exception in SilentScope: SRM:LoadMemStateAndCacheResources: 1.922

Error=An internal error occured while SRM is calling idgSRMDriver->InitResourceManager : -2147467259

kdgSrmStoreWIQT.cpp:301:__thiscall dgSrmStoreWIQTImpl::~dgSrmStoreWIQTImpl(void): TraceLog message 21

|96358e2e-e0c8-0244-68d3-35fd57a3d9d3|2012 08 06 10:26:55:479|-0700|Information|Error|>=|E|X|javaw| 2936|2336||{|0|1|0|1|-|-|-|-|-|-||||||||||||dg_srm_storeWIQT:dgSrmStoreWIQTImpl_Destructor

kdgSrmStoreWIQT.cpp:301:__thiscall dgSrmStoreWIQTImpl::~dgSrmStoreWIQTImpl(void): TraceLog message 22

|c3ac3e8f-1c27-1354-5901-5d876138e3a7|2012 08 06 10:26:55:483|-0700|Information|Error|>=|E|X|javaw| 2936|2336||}|0|1|0|1|-|-|-|-|-|-||||||||||||dg_srm_storeWIQT:dgSrmStoreWIQTImpl_Destructor: 0.004

userUniverseMgr.cpp:139:__thiscall userUniverseMgrImp::~userUniverseMgrImp(void): TraceLog message 23

|e5c7fbdb-7cd8-23c4-3b66-2198d059be5c|2012 08 06 10:26:55:486|-0700|Information|Error|>=|E|X|javaw| 2936|2336||{|0|3|0|1|-|-|-|-|-|-||||||||||||uum_userUniverseMgr:userUniverseMgrImp_destructor

userUniverseMgr.cpp:139:__thiscall userUniverseMgrImp::~userUniverseMgrImp(void): TraceLog message 24

|df72bc42-5343-6d04-aa90-4ed3dd33606d|2012 08 06 10:26:55:489|-0700|Information|Error|>=|E|X|javaw| 2936|2336||}|0|3|0|1|-|-|-|-|-|-||||||||||||uum_userUniverseMgr:userUniverseMgrImp_destructor: 0.003

accessRepoProxy.cpp:42:__thiscall repoProxyAccessImp::~repoProxyAccessImp(void): TraceLog message 25

|6ca7eff0-42a4-a994-e94b-13c8b438d29f|2012 08 06 10:26:55:498|-0700|Information|Error|>=|E|X|javaw| 2936|2336||{|0|5|0|1|-|-|-|-|-|-||||||||||||uum:repoProxyAccessImp_destructor

connectionRepoProxy.cpp:765:void __cdecl repoProxyAccessImp::releaseConnectionList(class std::map<unsigned int,class ConnectDataSpec *,struct std::less<unsigned int>,class std::allocator<struct std::pair<unsigned int const ,class ConnectDataSpec *> > > &): TraceLog message 26

|2479360f-f020-0654-d898-1aa41158009f|2012 08 06 10:26:55:502|-0700|Information|Error|>=|E|X|javaw| 2936|2336||{|0|6|0|2|-|-|-|-|-|-||||||||||||uum:releaseConnectionList

connectionRepoProxy.cpp:765:void __cdecl repoProxyAccessImp::releaseConnectionList(class std::map<unsigned int,class ConnectDataSpec *,struct std::less<unsigned int>,class std::allocator<struct std::pair<unsigned int const ,class ConnectDataSpec *> > > &): TraceLog message 27

|88f6605b-b31e-61a4-4bfd-277b038cbd3b|2012 08 06 10:26:55:505|-0700|Information|Error|>=|E|X|javaw| 2936|2336||}|0|6|0|2|-|-|-|-|-|-||||||||||||uum:releaseConnectionList: 0.004

accessRepoProxy.cpp:42:__thiscall repoProxyAccessImp::~repoProxyAccessImp(void): TraceLog message 28

|567b227d-2d23-7084-1917-dc96d3b90740|2012 08 06 10:26:55:508|-0700|Information|Error|>=|E|X|javaw| 2936|2336||}|0|7|0|1|-|-|-|-|-|-||||||||||||uum:repoProxyAccessImp_destructor: 0.011

kdgSerializeManager.cpp:170:long __stdcall dgSerializeManagerImpl::LoadDocument(const class bo_utf8string &,const class ibo_ptr<struct DX::idgDocExpress> &,struct WICDZAutoSave::IWebIDocAutoSaveMgr *,class ibo_ptr<struct idgDocument> &,enum idgSerializeManager::ReturnCode &): TraceLog message 29

|30592e0b-ffea-78f4-5adf-89a068a1dc36|2012 08 06 10:26:55:512|-0700|Information|Error|>=|E|X|javaw| 2936|2336|| |0|8|0|0|-|-|-|-|-|-||||||||||||Uncaught Exception in SilentScope: SRM:LoadDocument: 2.038

Error=Null resource factory

cdzIboSynchronized.cpp:29:unsigned long __stdcall cdztools::iboSynchronizedCUnknown::InnerRelease(void): TraceLog message 30

|6134bb2f-468c-d384-99de-def7e03e92c8|2012 08 06 10:26:55:516|-0700|Information|Error|>=|E|X|javaw| 2936|2336||{|0|9|0|1|-|-|-|-|-|-||||||||||||iboSynchronizedCUnknown::Release

cdzIboSynchronized.cpp:29:unsigned long __stdcall cdztools::iboSynchronizedCUnknown::InnerRelease(void): TraceLog message 31

|eff25f0f-1d1d-7c64-0bdb-0b0043771872|2012 08 06 10:26:55:519|-0700|Information|Error|>=|E|X|javaw| 2936|2336||}|0|9|0|1|-|-|-|-|-|-||||||||||||iboSynchronizedCUnknown::Release: 0.004

kdgDocument.cpp:401:__thiscall dgDocument::~dgDocument(void): TraceLog message 32

|d85d0500-2f77-26b4-99ad-cb7b63aee5b2|2012 08 06 10:26:55:522|-0700|Information|Error|>=|E|X|javaw| 2936|2336||{|0|11|0|1|-|-|-|-|-|-||||||||||||dgDocument:dgDocument_Destructor

kdgDocument.cpp:401:__thiscall dgDocument::~dgDocument(void): TraceLog message 33

|47454213-1419-0f74-a9be-0cbde6d4f18a|2012 08 06 10:26:55:528|-0700|Information|Error|>=|E|X|javaw| 2936|2336||}|0|11|0|1|-|-|-|-|-|-||||||||||||dgDocument:dgDocument_Destructor: 0.007

kdgDrillEngine.cpp:202:__thiscall dgDrillEngine::~dgDrillEngine(void): TraceLog message 34

|17a881fa-3efd-63d4-8bbe-4a56bb814ea1|2012 08 06 10:26:55:535|-0700|Information|Error|>=|E|X|javaw| 2936|2336||{|0|13|0|1|-|-|-|-|-|-||||||||||||dgDrillEngine:dgDrillEngine_Destructor

kdgDrillEngine.cpp:202:__thiscall dgDrillEngine::~dgDrillEngine(void): TraceLog message 35

|36a84886-6520-7824-0bf8-f377aca58c97|2012 08 06 10:26:55:541|-0700|Information|Error|>=|E|X|javaw| 2936|2336||}|0|13|0|1|-|-|-|-|-|-||||||||||||dgDrillEngine:dgDrillEngine_Destructor: 0.007

kdgSerializeManager.cpp:154:__thiscall dgSerializeManagerImpl::~dgSerializeManagerImpl(void): TraceLog message 36

|8074ca77-cb66-c334-9b0f-69d1694c0a28|2012 08 06 10:26:55:555|-0700|Information|Error|>=|E|X|javaw| 2936|2336||{|0|15|0|1|-|-|-|-|-|-||||||||||||SRM:dgSerializeManagerImpl_Destructor

kdgSerializeManager.cpp:154:__thiscall dgSerializeManagerImpl::~dgSerializeManagerImpl(void): TraceLog message 37

|f995ab07-533e-7704-aa5f-b5801394b2e4|2012 08 06 10:26:55:562|-0700|Information|Error|>=|E|X|javaw| 2936|2336||}|0|15|0|1|-|-|-|-|-|-||||||||||||SRM:dgSerializeManagerImpl_Destructor: 0.007

kdgWICDZCore.cpp:3291:enum wicdzCore::WICDZCoreStatusCode __stdcall wicdzCore::dgWICDZCore::openDocumentFromDocSpec(const class ucs2string &): TraceLog message 38

|44549292-b38c-ba64-4956-2650e96c0fd6|2012 08 06 10:26:55:568|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|16|0|0|-|-|-|-|-|-||||||||||||**ERROR:dgWICDZCore:Got an exception:  : An internal error occured while SRM is calling idgSRMDriver->InitResourceManager [kdgWICDZCore.cpp;3291]

kdgWICDZCore.cpp:3140:void __thiscall wicdzCore::dgWICDZCore::setErrorStatus(const class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > &,enum wicdzCore::WICDZCoreStatusCode): TraceLog message 39

|23c1f5f8-84b6-9c84-2a8e-a6781f8f0d6f|2012 08 06 10:26:55:575|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|16|0|0|-|-|-|-|-|-||||||||||||**ERROR:dgWICDZCore:An internal error occured while SRM is calling idgSRMDriver->InitResourceManager [kdgWICDZCore.cpp;3140]

umpcdzmanager.cpp:459:void __thiscall UMPCdzManager::_TraceLastError(const char *): TraceLog message 40

|5aa602ff-4958-95e4-a9dc-a93000ab1d8d|2012 08 06 10:26:55:582|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|16|0|0|-|-|-|-|-|-||||||||||||UMP: ERROR: Error: CdzServer::openDocumentFromPath() has failed

[umpcdzmanager.cpp;459]

umpcdzmanager.cpp:464:void __thiscall UMPCdzManager::_TraceLastError(const char *): TraceLog message 41

|2c3a58ef-9b6f-2284-eb67-d92cfebb0c45|2012 08 06 10:26:55:589|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|16|0|0|-|-|-|-|-|-||||||||||||UMP: ERROR: UMPCdzManagerAn internal error occured while SRM is calling idgSRMDriver->InitResourceManager [umpcdzmanager.cpp;464]

umpconvreptowid.cpp:492:enum UMPConvRepToWid::ConversionStatus __thiscall UMPConvRepToWid::OpenDocumentInCdz(const class ucs2string &): TraceLog message 42

|8c040054-4552-1294-c9b6-b9d709c32a22|2012 08 06 10:26:55:595|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|16|0|0|-|-|-|-|-|-||||||||||||UMP: ERROR: Error: OpenDocumentWid failed [umpconvreptowid.cpp;492]

kdgWICDZCore.cpp:4870:enum wicdzCore::WICDZCoreStatusCode __stdcall wicdzCore::dgWICDZCore::setDocumentProperty(const class bo_utf8string &,const class bo_utf8string &): TraceLog message 43

|ef2899e1-a696-84c4-1a70-a1b4678cc763|2012 08 06 10:26:55:602|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|16|0|0|-|-|-|-|-|-||||||||||||expression failed: curDocPtr

umpcdzmanager.cpp:459:void __thiscall UMPCdzManager::_TraceLastError(const char *): TraceLog message 44

|4047b47d-b616-a534-684a-7debacd47a49|2012 08 06 10:26:55:609|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|16|0|0|-|-|-|-|-|-||||||||||||UMP: ERROR: Error: CdzServer::SetCDZDocProperty() has failed

[umpcdzmanager.cpp;459]

umpcdzmanager.cpp:464:void __thiscall UMPCdzManager::_TraceLastError(const char *): TraceLog message 45

|cdae36bc-0ad3-ab24-2a81-fb651d4fbd5a|2012 08 06 10:26:55:615|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|16|0|0|-|-|-|-|-|-||||||||||||UMP: ERROR: UMPCdzManagerAn internal error occured while SRM is calling idgSRMDriver->InitResourceManager [umpcdzmanager.cpp;464]

umpconvreptowid.cpp:586:enum UMPConvRepToWid::ConversionStatus __thiscall UMPConvRepToWid::SetCDZDocProperty(const class ucs2string &,const class ucs2string &): TraceLog message 46

|a7831d82-dbc2-16d4-c954-63137bbea62e|2012 08 06 10:26:55:622|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|16|0|0|-|-|-|-|-|-||||||||||||UMP: ERROR: Error: SetCDZDocProperty failed [umpconvreptowid.cpp;586]

umpconvreptowid.cpp:509:enum UMPConvRepToWid::ConversionStatus __thiscall UMPConvRepToWid::OpenDocumentInCdz(const class ucs2string &): TraceLog message 47

|9508a1f2-56b9-3874-79d8-2de76d1a2c1d|2012 08 06 10:26:55:628|-0700|Error|Error|>>|E| |javaw| 2936|2336|| |0|16|0|0|-|-|-|-|-|-||||||||||||UMP: ERROR: Error: SetCDZDocProperty failed [umpconvreptowid.cpp;509]

Brad

[former_member188911 · Accepted solution]

Hi Brad,

this seems something we need to investigate properly through a CSS support message, please do so and attach the logs, the support engineers will need them

thanks and regards,

Simone

[Former Member · Accepted solution]

Hi Simone:

I will do that,

Thank you

Brad