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Cross- domain Policy File Specification error-New installtion BO 4.0 FP3

it's a new installation-BO 4.0 FP3 we did recently on Redhat linux.

We are getting below error when try to use any dashboard using universe

"To access external data, add a cross-domain policy file to the

external data web server.

For more information, on the Adobe website, see the article "Cross-

domain Policy File Specification".

If the problem persists, contact the file creator or your system


although the crossdomin.xml files looks fine as per below:

<?xml version="1.0"?>

<!DOCTYPE cross-domain-policy SYSTEM "">


<site-control permitted-cross-domain-policies="*"/>

<allow-http-request-headers-from domain="*" headers="*" secure="false" />

<allow-access-from domain="*" secure="false" />


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2 Answers

  • Posted on Aug 05, 2012 at 03:53 PM

    Hi Sudhir,

    If you are logging in with IP address to BI launch pad, you might receive this error.

    You can do the following

    1. Go to CMC

    2. Click on Applications

    3. At the bottom of the page, you will see Web Services, right click on Properties

    4. On the window, you'll see Access URL. Check what is entered there. If you are loggin into BI Launch pad other than this field, you will be receiving this error. Either you change it or login to BI Launch pad with the hostname entered there.

    CMCWS.png (16.9 kB)
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    • You might not have proper rights? Do you have an administrator rights or something else?

      Is the object FuiFq0_G2wMAnOAAABCnuYkCACFeEYaI a universe? If it is then, check to see if you can use it with other tools like WebI without any problem.

  • Posted on Sep 22, 2012 at 05:08 PM

    1704001 - Cross Domain Policy FIle error when created dashboard connecting to XML saved on network drive

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