We are on SRM 7.01 . We have a offline approval functionality for Confirmation . Outbound mails from SOST and inbound to SOIN is working fine. On click of action approve inbound is going to SOIN . but the confirmation status is not chnging from awaiting approval to approved.
IF i am am doing online approval from Portal then its working fine , status of confirmation is changing to approved status. Any pointers to this issue.